Job Description

Why Join Altec?

If you\'re considering a career with Altec Industries Limited, there\'s never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That\'s why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that\'s why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

At Altec, advanced technology efforts are aimed, without exception, at helping customers work "Safer and Smarter." Altec invests more resources than any other manufacturer in the advancement of safety, reliability, uptime and low cost of ownership.

Our Values Sustain Our Vision:

Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services and solutions in all markets we serve. Our values sustain that vision, our goals build upon it and our associates help to achieve it. Altec\'s values are the cornerstone of our corporate culture and every Altec associate is considered an integral part of Team Altec.
Our Values: Customer First, Enjoyment of Work, Family, Financial Stability, Integrity, People Are Our Greatest Strength, Quality, Spiritual Development, Teamwork.

Responsibilities

PURPOSE OF POSITION:

Administers service to the rental fleet in an efficient, professional, timely and profitable manner

MAJOR RESPONSIBILITIES:

• For new equipment purchases and rental equipment returns; identify all inspections and maintenance to be performed in service
• Review estimates from service for all maintenance performed
• Review and approve all chassis and hydraulic equipment repairs with Altec Service Group and external vendors
• Handle all internal and external inquiries regarding maintenance issues
• Communicate all updates on equipment status to be internal and external customers
• Develop, implement and evaluate all maintenance policies and procedures
• Review all units returned to determine damage recovery to be charged to the customer
• Communicate with customers and account managers to explain/support damage recovery invoices
• Prioritize repair and maintenance work for all units in service
• Maintain equipment database with all internal information and inspection and service history
• Maintain Capital Asset subledger; adding new equipment as it is purchased
• Manage and direct effective maintenance and repair programs for all equipment in the fleet
• Assist with long term planning for replacement and addition of new equipment asset additions
• Responsible for import of all equipment from US manufacturing facilities to Canada including logistics of move and customs requirements
• Ensuring all equipment is ready for service including all required inspections prior to use
• Assist team in assessing what equipment to add to the fleet and advising the team of any potential issues with ongoing maintenance of that equipment in our fleet
• Other duties and responsibilities as required

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• High School Diploma or GED required
• PC skills using Microsoft Office including Excel, Word, PowerPoint
• Excellent written and verbal communication skills
• Must be able to work in a strong/close team environment with minimal supervision
• Ability to communicate, update as needed, serve both internal and external customers is critical
• All other duties as assigned

OTHER POSITION SPECIFICATIONS:

• Demonstrated record of responsibility
• Extremely detail oriented
• Customer Service Oriented
• Motivated, goal oriented and persistent
• Maintain Company confidentiality
• Must handle stress and deadlines well
• Participate in Continuous Improvement Initiatives
• Travel 0-25%

Responsibility for Safety:

• Safety In everything we do

Responsibility to Prevent Errors:

• Ensures appropriate reviews have been performed as needed for high quality

Mental Alertness:

• Continuous attention to all job functions ensuring quality products

Communication with Others:

• Requires outside and inside contacts to carry out company policy and programs; Improper handling will have considerable effect on operational results; Must often deal with matters requiring explanation, persuasion and obtaining of approvals

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental and Prescription Drug Program
• RRSP Program
• Vacation and Holidays
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

eQuest