Job Description

The following assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit ourchildrensmedicine.ca
No other bank is doing what we do. At BDC, we’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here and we think you’ll like it too.
Become an entrepreneur of your own career with one of Canada’s Top 100 Employers. Diversity. Inclusion. They’re more than just words for BDC. We are committed to cultivating and preserving a culture of inclusion. Our goal is to have a team that reflects gender and visible diversity. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs. We are seeking candidates who have an interest in entrepreneurship and want to launch their careers.
BDC is growing, and we want you to grow with us!
BDC is recruiting First Nations, Metis, and Inuit jobseekers for several Virtual Banking positions!
We are recruiting for:

• Account Manager, Online Financing
• Senior Officer, Document Processing Centre
• Analyst (opportunities in Technical Support, Security & Disbursement, and Online Financing)

Account Manager, Online Financing Position Overview: We are recruiting for our Account Manager position to join our Online Financing team! The Account Manager will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio of existing clients. Your main objective: to have an impact on the success of entrepreneurs with sales between $0 (start-up) and $2M through our financing solutions and advisory services adapted to their needs.
In a typical week, you would:

• Develop and execute action plans aligned with BDC's objectives to ensure current clients needs are serviced, while also forming relationships with potential new clients to create a pool of business opportunities.
• Meet with entrepreneurs, existing and prospective clients. You'll be identifying and discussing each entrepreneur's business goals in order to identify and support them with BDC financial services and products.
• Analyze, negotiate and present financing proposals while exercising credit judgement
• Be active in the local business community by networking within various associations and chambers of commerce in order to develop business relationships and obtain references that will facilitate new client acquisition

Senior Officer, Document Processing Centre Position Overview: We are recruiting for a Senior Officer in our Document Processing Centre. You will provide daily support in the day-to-day functioning of the Processing Centre and ensure specific individual goals and plans are delivered in support of your teams objectives. Additionally, ensure all activities conducted follow governing regulations, internal policies and procedures.
Some of your responsibilities include:

• Review existing and new processes to determine where they can be improved upon
• Effective utilization of existing equipment
• Provide timely and quality report processing
• Dispatch outgoing mail daily for clearing
• Accurately and efficiently prepare courier waybills and maintain records of all courier shipments for tracing and billing purposes, for both incoming and outgoing items and the recording, tracking and delivering of packages
• Receipt and distribution of parcels/boxes; making shipping arrangements for exception item
• Train and onboard new employees
• Providing leadership and direction to the day-to-day operations within the Processing Centre

Analyst, Technical Support, Customer Contact Centre Position Overview: The Client Contact Centre, Technical Support Analyst is the heart of our customer support strategy. You will assist customers with their questions and needs regarding our products and services. You're able to identify, diagnose, and fix technical issues, and use your critical, analytical, and creative thinking skills to provide assistance and answer customer's technical inquiries.
What you'll need to succeed:

• University degree in business or economic science, Certificate in Administration (or equivalent) combined with at least one relevant professional experience
• Excellent team spirit
• Able to learn new software quickly
• Excellent client service
• Great attention to detail
• Ability to adjust to change, work autonomously, and be proactive

If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.
Online financing is an increasingly important aspect of our industry. The Virtual Banking team allows us to serve more entrepreneurs and makes it easy to do business with us.
Kindly let us know which position you are interested in in your application.
Why Work at BDC? At BDC, you'll be surrounded by and learn from exceptional professionals and gain valuable experience in a workplace that fosters collaboration and innovation. We support our employees achieving the balance they're looking for in both their professional and personal lives through flexible work conditions, and provide our team the tools and training they need to succeed; Because at BDC, your ideas and perspectives helps us target our efforts to better support Canadian entrepreneurs.
Do you have an interest in entrepreneurship and do you want to interact with entrepreneurs on a daily basis?
If you want to join an organization that sees your potential and invests in your talent, apply today!

REQUIREMENTS

• Self-Identify as First Nations, Metis, or Inuit
• Strong oral/written communication skills
• Bachelors degree or University/College diploma in business, accounting, administration, finance, computer science, or a related field
• 3 years of experience in the corporate world
• Bilingual (English and a second language) required
• Familiar with Microsoft Office (Word, Excel, PowerPoint, etc.)
• Strong team ethic

We are Canada’s development bank. We exist to support entrepreneurs. BDC’s mission is to help create and develop Canadian businesses through financing, growth and business transition capital, venture capital and advisory services, with a focus on small and medium-sized enterprises. As a complementary lender, we offer loans and investments that fill out or complete services available from other financial institutions.