Job Description

Meet Benevity

Benevity\'s award-winning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving, volunteering, grantmaking and positive actions, we help 940+ clients (and counting!) build better cultures and engage their employees and customers to create greater social and business impact. We\'re also one of the first B-Corps in Canada, meaning we\'re as committed to purpose as we are to profits.

Our Operations team is seeking a Financial Operations Administrator to join our operations team in the Calgary office. We are growing fast, so we are looking for someone who will be a motivated self-starter with excellent teamwork skills and the flexibility to get involved where needed. Benevity\'s Financial Operations Administrator will help support the success of programs product offerings under the Financial Managed Services umbrella. The administrator will assist with designing, implementing, and supporting process workflows along with supporting the growth of the client roster, required to support the launch of new clients, addressing any product gaps, addressing unique client requirements and leveraging our current products for the corporate program.

Your primary responsibility will be supporting the managed services team on behalf of our foundation partners. In addition, you will be an integral part of the operations team by assisting with all types of client requests that relate to operations, special projects and day to day operational activities while demonstrating attention to detail and excellent communication and interpersonal skills.

What you will do

• Learn the Managed Service workflows to ensure the flawless execution of the programs
• Help design future corporate workflows for existing and new clients to support, develop, implement and maintain scalable protocols and processes for the program
• Support the launch of existing and new clients.
• Plan for and incorporate new financial managed services, as business needs and core systems and processes evolve
• Develop and report on key metrics to help make better informed decisions
• Monitor the operational metrics and follow up as required to meet targets and goals
• Identify and remove barriers as the team iterates and moves through the process development cycle
• Document project plans for efficiencies ensuring client satisfaction
• Ensure compliance of processes and support the financial operations by creating documentation and training materials
• Communicate key issues with management across functional areas and participate in resolution measures
• Participate in a culture of continuous improvement and keeping our clients experience in mind

What you bring

• Bachelor\'s Degree or equivalent education
• Results-oriented and is resourceful and proactive
• Strong communicator with excellent written and verbal communication skills
• Comfortable overseeing a variety of issues to resolution with an analytical mindset
• Ability to work independently with strong judgment
• Resilient, and thrives in a multi-tasking, start-up environment and can adjust priorities on-the-fly while managing a diverse and full workload
• A client-focused mindset with the ability to work directly with internal and external stakeholders as required
• Proficient in the Google/MS Office suite of products, with an advanced knowledge of Excel
• Team-oriented with a fun-spirit and sense of humor
• Excellent organizational skills including managing deliverables to meet quality requirements and deadlines
• Detail-oriented and commitment to quality and continuous improvement
• Strong communication, presentation and interpersonal skills with ability to communicate results to non-technical audiences

Discover your purpose at work

If what you really want is more than just a J-O-B - a place where your work has meaning and makes a real impact - Benevity is the place for you.

It\'s hard not to feel a sense of purpose from helping the world\'s coolest companies do more good. In fact, 92% of Benevity-ites say they\'re inspired by our mission (we call it our \xe2\x80\x9cMoonshot\xe2\x80\x9d!) You\'ll get to make a difference in the world alongside equally passionate coworkers and leaders who are invested in being part of a tech transformation at a high-growth company that is changing the way businesses and people have impact.

You\'ll get that competitive salary, flexible health benefits, mental health support, a generous bonus program, stock options, a hybrid office/home work environment and so much more. Plus, Benevity\'s very own MyGoodness program inspires our people to donate, volunteer and take action for the causes and issues they care about.

If you want meaning, purpose and growth, you belong at Benevity.

Join a company where DEIB isn\'t a buzzword

The diverse backgrounds, experiences, skills and passions of our people make it possible for us to keep innovating as the market leader in our space.

Diversity, Equity, Inclusion and Belonging are part of Benevity\'s DNA. You\'ll see the impact of our massive investment in DEIB daily-from our Black Employee Network making space for us to have difficult conversations to our Pride events and the exceptional diversity on our leadership and tech teams.

We strive to build a strong culture of Belonging so that every Benevity-ite feels included and can thrive as their authentic selves - in a place where everyone has an equitable opportunity to shine!

Here at Benevity, we are committed to creating a culture of belonging and that starts with a fair and accessible hiring process. Any candidates with disabilities who may require accommodations throughout the hiring or assessment process, are encouraged to reach out to .

If you want to feel seen, heard and celebrated, you belong at Benevity.

Benevity