Job Description

At Neo, we\xe2\x80\x99re disrupting the future of finance. What matters most to us is challenging the status quo and providing a better financial future for all Canadians. We\xe2\x80\x99re working every day to reinvent the way Canadians spend, save, and grow their money - all together, in one place. We\xe2\x80\x99re creating a seamless digital experience, with the modern-day features you\xe2\x80\x99ve come to expect. Our products speak for themselves - the Neo card was voted the best cash-back card in Canada and the Neo Money account was voted the best bank account in Canada.

Backed by world-class investors, we\xe2\x80\x99ve raised $299M and are one of a few Canadian tech companies that have reached \xe2\x80\x98unicorn\xe2\x80\x99 status - valued at over $1B. Check out the full story .

About The Team:

Our Fincrimes team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. They\xe2\x80\x99re motivated leaders who want to make things better, simpler, and stronger. Make your mark with transformative products and technologies, alongside some of Canada\xe2\x80\x99s most successful leaders and tech minds.

About The Role:

Neo Financial has an opportunity for a full-time Fincrimes Operations Specialist to join the team in Calgary. The Fincrimes Operations Specialist is part of the Risk and Compliance team; a team dedicated to the proactive and reactive detection of fraudulent and anti-money laundering activity to protect Neo customers while delivering an exceptional customer experience.

What you\'ll be doing:

• Sift through data, alerts, and reporting to find patterns of unusual behavior in transactions that could indicate suspicious activity
• Translate these patterns of activity into ad-hoc strategies to block and prevent fraudulent activity
• Develop insights to identify fraud and AML trends across Neo\'s customer base
• Review suspicious events and identify where additional information is required to onboard customers
• Work closely with the Fincrimes Business Analyst team to provide real-time protection for our customers and Neo against fraud, anti-money laundering, and financial crimes
• Investigate system alerts and escalations from the customer experience team to identify instances of fraud and financial crimes (e.g. money laundering)
• Submit cases to regulators, financial institution partners, and law enforcement for potential legal and/or criminal charges

Who we\'re looking for:

• Ability to work collaboratively within a team environment
• Intellectually curious, and enjoys asking questions to identify the root cause of problems
• Adept with navigating intermediate computer systems and engines
• Capable of visually identifying and communicating patterns that do not fit known event patterns.
• University Degree in Business, Economics, Engineering, Statistics, or other relevant fields is an asset
• Experience in fraud and financial crime detection and/or anti-money laundering is an asset
• Experience with BI platforms and data visualization tools (PowerBI, Tableau, Domo, Qlik, etc.) is an asset

What will help you succeed:

• You are able to put yourself in the shoes of criminals and try to think as they do so you can better defend against them
• You are highly analytical, have strong attention to detail, and the ability to tackle complex problems
• You have a keen attention to detail, and like digging into the weeds to find the source of a problem
• You have entrepreneurial DNA - you\'re excited to build a business from the ground up, are comfortable making decisions in the face of ambiguity, and aren\'t discouraged by the inevitable challenges that will arise along the way
• You take ownership of your work and outcomes
• You\'re an effective communicator with strong organizational skills
• You\xe2\x80\x99re passionate about building world-class products with a world-class team

About applying with us:

At Neo, you\xe2\x80\x99ll be working with industry-leading technology that changes the way we live and redefines Canada\xe2\x80\x99s financial future. It\xe2\x80\x99s a serious deal, and we\xe2\x80\x99re building a high-performance, mission-driven, and fast-paced team that strives to make a difference in every Canadian\'s life. We value personal growth, autonomy, leadership at all levels, and the ability to learn quickly from mistakes. We\xe2\x80\x99re a team: in it together, always. Join a world-class team building truly disruptive technology, right here in the Canadian prairies.

Benefits of working at Neo:

Flexible Compensation Scenarios - the ability to choose your base salary and equity combination

Meaningful Equity - employees are owners. When the company succeeds, you do too

Extended Health Benefits - comprehensive health and dental coverage that starts on day one

Wellness Benefits - complimentary access to Headspace and FitOn Pro subscriptions

Paid Maternity & Parental Leave - company top-up and 100% benefits coverage while you\xe2\x80\x99re away

Modern Office Space - our newly renovated headquarters in Calgary and Winnipeg is prime for collaboration and innovation

Learning Events - all-company huddles, product demo days, guest speakers, and more

Neo Financial is an equal opportunity employer. We are excited to meet with and hire the top talent out there. Successful candidates for this position will be required to undergo a security screening, including a criminal records check, and may require a credit check.

Neo Financial