Job Description

Ready to make a difference. Are you committed to protecting your community? Blackbird Security is seeking to hire a Field Supervisor in mid - north island (Nanaimo and Duncan, BC) for various sites. What you will do

• Fully support the District Manager (DM) in operational functions of various sites.
• Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
• Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
• Oversee daily site operations, patrols, and spot-check premises.
• Ensure guards are following Post-Orders and adhering to company and client policies.
• Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
• Cover floor time as required.
• Support DM with on-site issues, interruptions and complaints in the assigned district.
• Assist DM to ensure all staff site reports are completed accurately and professionally.
• Assume leadership and maintain positive working relationships with site guards.
• Provide excellent customer service to our clients, customers and patrons.
• Perform safety and security duties with the highest standards of professionalism and integrity
• Complete incident reports and all required documentation for security purposes.
• Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
• Respond to emergencies and escalate to law enforcement agencies as required.

The Ideal Candidate

• A Valid Security License
• Experience with arrests and detainments
• Retail security experience.
• Supervisory experience
• Valid Driver\xe2\x80\x99s License and own vehicle
• Excellent communication skills, both written and spoken.
• Willingness to attend meetings and improve skills
• Ability to work without close supervision
• AST is an asset

Job Types: Full-time, Permanent Salary: $20.00-$25.00 per hour Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evenings
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Nanaimo, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How soon can you start?

Experience:

• Retail Security: 1 year (required)
• Security: 1 year (required)
• Supervisory: 1 year (preferred)

Licence/Certification:

• Security Licence (required)
• Driving Licence (required)

Shift availability:

• Day Shift (required)
• Night Shift (preferred)

Work Location: One location