Description
Our high-end Window and Door manufacturing clients is hiring a Field Service Manager to join their team in Mississauga!
If you are interested in applying, please email your updated resume to laurab@appleone.com to apply.
Position: Field Service/Warranty Manager
Hours: 8:00am - 4:00pm
Perks:
- Benefits from day 1 (Medical, Dental, and Vision)
-RRSP matching - starts after 3 months
-3 weeks' vacations
-phone, laptop, use of company van if going to job sites
Average Day:
-Managing the Field service technician and administration team
- Oversee report management, case priority/team scheduling and parts ordering.
-Dealing with Warranty/Service escalations
-May be required to go into the field to assist technicians
Requirements
-5+ years of window and door people management experience
-Previous experience working as a repair/service technician is ideal
-Experience dealing with warranty issues
-strong customer service and flawless communication
-Comfortable going into field sites for escalation issues
-experience with the sales force is a large asset
-clear criminal background check and drivers abstract
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