Job Description

Req #: 53567

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The primary focus of a Herc Rentals Field Service Manager is to utilize their mechanical expertise to drive fleet maintenance operations needed to keep Herc Rentals equipment on the rental "ready line". This goal can be achieved safely and professionally through an effective preventative and corrective maintenance program. If you are highly skilled in engine diagnostics and enjoy a hands-on career turning a wrench, Herc is the right opportunity for you.

Responsibilities

• Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at your branch
• Operate and test equipment to ensure it passes Herc Rentals quality and efficiency standards
• Perform routine maintenance and repairs on all Herc fleet equipment and trucks independently
• Diagnose internal combustion engines, DC electrical systems, propane systems, hydraulics, and fuel systems
• Perform major repairs to maintain fleet equipment using diagnostic tools, hand tools, and measuring instruments independently
• Conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Assist shop lead with customer damage estimates and repairs
• Enter and review work orders and complete part ordering via fleet management system
• Recondition and replace assorted parts of the heavy equipment
• Diagnoses problem areas for any significant wear or tear on the equipment
• Take service calls when shop lead is absent and dispatch Field Service Mechanic to ensure repairs are completed in a timely and efficient fashion
• Maintain work area in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Assist in training "C" and "B" Mechanics while taking direction from the shop lead
• Follow all company's filed procedures and protocols
• Perform additional duties as assigned

Requirements

• Ability to understand detailed technical schematics, owner manuals, and product warning labels
• Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, and pumps
• Computer skills to support entering information into systems
• Ability to communicate effectively and efficiently
• Interpersonal skills
• Teamwork
• Listening skills
• Dependability

Educational Background

High school or GED required

Bachelor's in Business Required

Conditions of Employment

• Valid driver's license with a clean driving record

• Ability to lift 50+ pounds
• Ability to drive/operate multiple types of vehicles and equipment
• Interpersonal skills to communicate effectively and efficiently
• Ability to follow up with customers in a timely manner
• Understanding the importance of time management
• Ability to handle assorted tools properly and safely
• Attention to detail
• Solid and proven computer skill set to enter work orders
• Works and communicates effectively with all levels of the company
• Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
• Works and communicates effectively with all employees of the branch

Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.

Herc Rentals is an equal opportunity employer