Job Description

The Facility Support Worker is responsible for the supervision of residents while maintaining the security and safety of Lavers House, a Community Residential Facility (CRF). For this specific posting, the Facility Support Worker is responsible for directly supervising the female residents actions and movements, thus assuring that all program rules and regulations are followed. In addition, the Facility Support Worker is to ensure that all breaches or suspected breaches of a resident's Conditional Release (Parole) are reported immediately to the designated authority (Professional staff).

The Facility Support Worker informally counsels and supports all residents with problem solving and conflict resolution, and is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change.

Knowledge, Skills and Abilities

The ability to understand the dynamics of offender behavior and assess their needs and risks; The skills to counsel program clients, form effective relationships and gain trust; Ability to work with clients who have mental health, addictions and substance use and engage strategies to provide meaningful support; Ability to manage conflictive relationships; Ability to effectively analyze situations quickly and apply sound judgement; Ability to separate personal issues from that of professional duties; Ability to accept direction, coaching and support from the Director or Designate; Skills in communicating effectively, both orally and in writing; The ability to demonstrate cultural competence and respect for diversity;

Minimum Requirements

Community College Diploma with specialization in the field of

Criminal Justice, Security, Human Services or equivalent.

Current and Valid First Aid - CPR Certification. Non-Violent Crisis Intervention or equivalent. Must have effective verbal and non-verbal communication skills. Ability to relate to people from diverse backgrounds with multiple problems. Leadership skills and the capability of working as part of a cohesive team and a willingness to assist all team members with all aspects of the position. Ability to act as a positive role model for program clients. Must possess suitable typing skills, basic computer literacy. Must be calm in busy and sometimes stressful situations. Must be well organized. Must have the ability to understand and be sensitive to cultural differences.

Reliability Status (Background Check)

All hired employees must be able to complete and hold a valid RELIABILITY STATUS granted or approved by either the Department Security Division (DSD) of CSC or the Canadian Industrial Security Directorate (CISD) of Public Works and Government Services Canada (PWGSC).

Job Type: Casual

Pay: $21.00-$23.10 per hour

Expected hours: 40 - 48 per week

Benefits:

Dental care Extended health care On-site parking RRSP match Vision care Wellness program
Schedule:

10 hour shift 12 hour shift Evening shift Holidays Weekends as needed
Education:

AEC / DEP or Skilled Trade Certificate (required)
Experience:

criminal justice related: 1 year (required) Security or Criminal Justice: 1 year (required)
Location:

Truro, NS (required)
Work Location: In person

Application deadline: 2025-08-01