Job Description

Catholic Social Services is currently seeking a Contract full-time, 40 hours per week, Facility Support Worker at Lurana Shelter in EDMONTON. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.

This position has a weekly schedule of Monday - Friday 9:30am to 6:00pm. Contract will end on September 30, 2025, with the possibility of extensions.

Program Overview:

Lurana Shelter is a first stage shelter for women and their children fleeing family violence. Providing safety, physical, psychological and spiritual care to them during their stay in Lurana.

Job Summary:

The Facility Support Worker is responsible for keeping the program premises well maintained, secure and clean. The Facility Support Worker may also step in and support individuals as a secondary staff in situations that may require. The Facility Support Worker is required to perform heavy cleaning duties including sweeping and mopping floors, washing walls and windows, removing debris and ensuring the washrooms and common areas are sanitized on a regular basis. Notifying Team Lead of any repairs needed and/or other hazards from the premises to ensure overall safety. Keeping supplies organized and informing Team Lead when supplies are needed. Other duties may be assigned as needed.



Daily



Sweeping, dusting and mopping of common areas Sweeping and mopping of offices Thorough cleaning of bathrooms, laundry room, dining area and kitchen Sanitizing all high tough surfaces in common areas Removal of garbage Check dryer lint trap

Weekly



Cleaning of inside of appliances i.e. fridge, stove, microwave, washer and dryer, etc. Any laundry as needed Wipe down window sills, baseboards and baseboard heaters

Monthly



Moving/sliding fridge/stove to clean floor under them and walls behind them. Moving/sliding furniture to clean floors under furniture in the common areas Clean Windows Help maintain storage and donation areas

Other Duties



Attend mandatory and required training Maintain staff relationships and effectively communicate with co-workers Attend regularly scheduled staff meetings Meet with the Team Leader for regular supervision Assist in emergencies as required

What This Job Requires:

High School Diploma or equivalent Two (2) years of experience working with individuals experiencing high risk behaviors Effective communication, critical thinking and conflict resolution skills

The ideal candidate will have an organized and compassionate approach to the work, strong teamwork skills, a commitment to developing positive supporting relationships. Other qualifications include:

Proven ability to provide effective communication, collaboration, crisis intervention, and conflict management with clients Experience with or willingness to be trained on physical holds on the individuals that we serve. Nonviolent Crisis Intervention Training (NVCI) must be completed upon hire Demonstrated assessment, problem solving, and critical thinking skills Knowledge of community resources is an asset Intermediate competency with Microsoft Office and other Agency computer applications Demonstrated ability to act with professionalism, confidentiality, and diplomacy Proven case documentation and effective information reporting practices Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months

You can apply online for Police Information Check including Vulnerable Sector Search and Intervention Record Check.

For Police Information Check, including Vulnerable Sector Search, please visit the City of Edmonton's police service website.

For Intervention Record Check, please visit the informalberta.ca

Police Information Check including vulnerable sector search, Intervention Record Check are conditions of employment and the financial responsibility of the candidate.

What We Offer:

The salary for this position is $18.0971 - $20.3734 per hour based on qualifications and experience. We offer flexibility and supportive working environment. Flexible benefit options when eligible. Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily. Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have. Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition. Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.