Job Description

Description :

Facilities Management Specialist

CBI Health is Canada\xe2\x80\x99s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients\xe2\x80\x99 lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins.

About this opportunity

Reporting to the Director, Corporate Real Estate and Facilities and working closely with Regional Managers and Directors across all business segments, the Facilities Management Specialist role will engage internal stakeholders to manage the facilities management processes required within CBI Health. This role encompasses managing a team of facility coordinators to manage multiple requests for office inquiries for repairs, maintenance, and general improvements required throughout our network, as well as maintain a strong relationship with the facility vendor base.

The Facilities Management Specialist is responsible for providing critical insight into each assigned ticket to the team to provide the most suitable solution based on cost, assigned work, and priority of each request. They will also be responsible for identifying opportunities to improve solutions, process and/or systems regarding process development, as well as developing reports of activities to share with key internal stakeholders.

Take an inside look at what you\xe2\x80\x99ll do each day

• Design and continuously develop internal client customer support and service tools.
• Assess and make recommendations for regionalization/consolidation of service contracts.
• Establish emergency response protocols, internal and external resources to complete planned and unplanned Facilities Maintenance work orders.
• Manage and track daily facility maintenance requests, delegate to available resources and determine most effective resolution.
• Coordinate and/or assist with equipment and furniture inventory validation and condition assessment documentation.
• Research and implement new processes and technology to improve operational efficiency.
• Develop and recommend strategic facility management objectives for operations.
• Review various budget reports for multiple facilities. Develop environmental health and safety procedures for facilities.
• Act as link between Regional Directors and Managers (of Operations) and corporate resource functions (CRE, Procurement, IT, Marketing) during the execution of CRE projects.
• Create, evolve and maintain standards, procedures and process.
• Responsible for assessing, creating, and managing FM processes.
• Identify opportunities to improve solutions, process and/or systems regarding process development.
• Act as a champion of best practices, positive client relations and optimum service delivery, committed to continuous personal development.
• Track trends and document risk issues in CBI IR as needed, including follow up.

What you need to be successful

• FM Certification, or working toward completion.
• 7+ years working in a facilities department with experience managing multiple vendors and suppliers.
• 3-5 years management/supervisory experience.
• Knowledge of Ontario Workplace Health & Safety and Ontario Building Code.
• Understanding of construction process/practices, experience managing projects remotely.
• Knowledge of commercial leasing practices an asset.
• Able to develop and maintain strong relationships with colleagues, vendors and internal and external stakeholders

What CBI Health offers you

• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Remote/hybrid working environment
• Flexible hours, which allow work-life balance and focus on quality of life

About Us

For millions of Canadians, CBI Health is where better begins. We are Canada\xe2\x80\x99s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients\xe2\x80\x99 lives and help shape healthcare for the better. Learn more at .

CBI Health is proud to be recognized by Deloitte as one of Canada\xe2\x80\x99s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

CBI Health