Job Description

About JLL

-

We're JLL. We're a professional services and investment management firm specializing in real estate. As aFortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have nearly 300 corporate offices across 80 countries, with a team of more than 86,000 individuals.


If you're looking to step up your career, JLL is the perfect professional home. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions--join us at JLL!


The Facilities Coordinator will provide support to the Facilities Manager and/or Assistant

Facility Managers with operational activities in maintenance and operations, accounting and

finance, vendor oversight, equipment and supplies, occupancy services and proactively

develop and maintain client relationships ensuring that expected service levels are achieved.

WHAT YOU'LL DO

Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labelling Provide solutions to problems associated with special requirements such as bulk mail and other special needs. Maintain all mail stops and package rooms as appropriate Research and follow-up with clients regarding tracking mail and/or packages. Perform mailroom inspections and inventory supplies. Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations. Actively support an environment of teamwork, co-operation, performance excellence, and personal success. Conduct daily walkthroughs to ensure a clean and organized office. Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. Assist in the procurement of vendors and services as required. Coordinate the delivery of site amenities which may include: fitness, food services,
massage, transportation, support moves as required and act as the site key point of

contact.
Other duties that may include but are not limited to: reception and guest support,
office supplies and equipment maintenance, landlord relations and management of

building access passes, safety and security support.
Update and maintain accurate records and official documentation for the site/s
including web pages where any other activities to support JLL and/or operations,

including, but not limited to: moves/reconfigurations, events, reception, and building

operations.
Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety. Comply with all requirements of the client contract and meet or exceed Key Performance Indicators. Deliver an exceptional quality of service, as reflected by client feedback. Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

WHAT WE'RE LOOKING FOR

Prior experience in facilities, property management, hospitality or related field preferred. Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous. Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous. Proficiency in a range of information technology tools and platforms. Excellent communication, organization and problem solving skills. Ability to work independently with little supervision and effectively deal with stressful situations. Self-motivated; confident, energetic and flexible. Capable of lifting and moving furniture

WHAT'S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and
well-being