Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



The Facilities Coordinator will provide support to the Facilities Manager and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.



WHAT YOU'LL DO

Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labelling



Provide solutions to problems associated with special requirements such as bulk mail and other special needs.



Maintain all mail stops and package rooms as appropriate



Research and follow-up with clients regarding tracking mail and/or packages.



Perform mailroom inspections and inventory supplies.



Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.



Actively support an environment of teamwork, co-operation, performance excellence, and personal success.



Conduct daily walkthroughs to ensure a clean and organized office.



Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.



Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.



Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.



Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.



Assist in the procurement of vendors and services as required.

Coordinate the delivery of site amenities which may include:

fitness, food services,

massage, transportation, support moves as required and act as the site key point of

contact.

Other duties that may include but are not limited to:

reception and guest support,

office supplies and equipment maintenance, landlord relations and management of

building access passes, safety and security support.



Update and maintain accurate records and official documentation for the site/s

including web pages where any other activities to support JLL and/or operations,

including, but not limited to:

moves/reconfigurations, events, reception, and building

operations.



Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.



Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.



Deliver an exceptional quality of service, as reflected by client feedback.



Coordinate site operations in accordance with all agreed policies, procedures and contract scope.



WHAT WE'RE LOOKING FOR

Prior experience in facilities, property management, hospitality or related field preferred.



Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.



Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.



Proficiency in a range of information technology tools and platforms.



Excellent communication, organization and problem solving skills.



Ability to work independently with little supervision and effectively deal with stressful situations.



Self-motivated; confident, energetic and flexible.



Capable of lifting and moving furniture



WHAT'S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate



Deep investment in cutting-edge technology to power your work



Comprehensive and competitive benefits plan



A supportive, caring and diverse work environment designed for your growth and

well-being



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.