Job Description

Date Posted: 04/02/2025
Req ID: 42353
Faculty/Division: Operations and Real Estate Partnerships
Department: S&E Student Residences
Campus: St. George (Downtown Toronto)
Position Number: 00052752Description:Please note:We are recruiting for 2 vacanies- one continuing/permanent and one term contract for 1 year.About us:Spaces and Experiences operates undergraduate and graduate student housing on the St. George campus. This includes Graduate House, Knox Residence, Chestnut Residence, with a new residence (Oak House) scheduledto open in the fall of 2025. The S&E Student Residences provide a residence experience that fosters community engagement, celebrates diversity, and keeps equity and inclusion at the forefront of our decision making and approach. Our goal is to offer the students the opportunity to live in an environment that provides programming, services, and interactions that positively contribute to their personal growth and academic success during their time at the University of Toronto.Your opportunity:Reporting to the Manager Building Operations and Services, the incumbent will be responsible for identifying, scheduling and coordinating projects and work pertaining to building operations within one or more student residences within the S&E portfolio. This position is responsible for analyzing service delivery and internal processes and recommending and implementing improvements.Your responsibilities will include:

• Analyzing service delivery and/or internal processes and recommending improvements
• Planning various components of projects
• Tracking and monitoring work order status
• Checking that work orders are completed appropriately
• Creating and editing a standard operating procedures manual
• Checking that contracts are fulfilled as per the general conditions of the contract
• Documenting and maintaining standard operating procedures

Essential Qualifications:

• University degree or equivalent combination of education and experience in the field of

Facilities Management and Maintenance * Minimum three (3) years of related experience in administration; a working knowledge of maintenance, safety and security practices; customer service in a diverse residential setting.

• Experience in project planning and coordination.
• Demonstrated ability to manage conflict.
• Able to exercise independent decision making.
• Able to problem-solve and respond to unanticipated or unusual events quickly and professionally, exercising initiative, tact, and diplomacy.
• Excellent oral and written communication skills, and able to demonstrate exceptional interpersonal skills.
• Able to effectively set priorities while balancing competing demands and changing priorities.

To be successful in this role you will be:

• Accountable
• Communicator
• Efficient
• Multi-tasker
• Self-directed

Closing Date: 04/10/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Ancillary Operations
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 11 -- $75,223. with an annual step progression to a maximum of $96,196. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Facilities/Ancilliary ServicesLived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact .