Job Description

Date Posted: 09/06/2024
Req ID: 39621
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)
Position Number: 00032812Description:TERM position until May 2026.About us:The Faculty of Information at the University of Toronto is a research-led Faculty, educating the next generation of leaders in information scholarship and the information professions, both established and emerging. Our researchers and graduates are recognized for their innovation, experimentation, human-centred perspectives and commitment to community.The Faculty, which will celebrate its centenary in 2028, has built on its heritage strengths in libraries, archives and museums to incorporate scientific and technological expertise from engineering, computer science, and other disciplines. At the same time, it has committed itself to applying social, political, and cultural perspectives from media arts, humanities, and social science to the study of information, technology, people and the relationships among them.A top tier school, the Faculty of Information is consistently ranked in the top five Library and Information Management graduate programs by the QS world university rankings. The QS rankings include both Master\xe2\x80\x99s and PhD level programs.More background about the Faculty can be found on its website (ischool.utoronto.ca).Your opportunity:Reporting to the CAO, and working under the direction of the Property and Facilities Supervisor, the incumbent is committed to professionalism in delivering a high standard of service across a wide range of operations. The Facilities Coordinator acts as a Faculty\xe2\x80\x99s representative on a range of matters related to space or facilities, responsible for supporting all aspects of the facilities portfolio and assists with the fluid daily operation of the Faculty.Key responsibilities include coordinating facilities spread over multiple buildings; security; coordinating the provision of administrative services such as access control, room booking systems, telecommunication system, investigation of issues related to accidents, floods, fire etc., insurance claims, arranging office moves; purchasing supplies, furniture and equipment; mail, printing and copying operations, managing small renovation projects independently; providing support to large scale renovation projects including the Accommodations and Facilities Directorate (AFD) process; providing support to the Information & Classroom Technology Services Team; maintaining inventories of space, directories, equipment, furniture, contracts, and artwork; liaison with student and select employee groups and visitors on space and service needs; liaison with UofT Facilities & Services.Your responsibilities will include:

• Coordinating and communicating work being performed on facilities to minimize disruptions to daily operations
• Applying established standards to control the distribution of access to designated University spaces
• Responding to incidents and notifying appropriate staff, supervisors and/or authorities as required
• Determining logistical details required for office renovations and moves
• Conducting routine building inspections
• Troubleshooting and resolving routine maintenance requests
• Liaising with stakeholders to coordinate space and resource requirements
• Liaising between clients and Facilities

Essential Qualifications:

• College Diploma (2 years) or acceptable combination of equivalent education and experience.
• Minimum three years experience in coordinating building management, facilities maintenance, or facilities projects
• Experience with the delivery of services to multiple client groups (including faculty and students).
• Proven initiative; attention to detail skills and the ability to juggle multiple tasks and meet difficult deadlines
• Demonstrated commitment to customer service excellence with a solution oriented focus.
• Proven ability to work with a variety of clientele, including construction/trades contractors.
• Ability to read floor plans, follow instructions including technical descriptions of systems related to access (e.g. SALTO) and telecommunication (e.g. Microsoft Teams Voice).
• Mechanical aptitude, manual dexterity, ability to lift and move equipment, and moderately heavy objects.
• Demonstrated intermediate level computer skills with Microsoft Word, Excel, PowerPoint and Outlook.
• Excellent judgment, problem solving and organizational skills
• Good technical writing skills to prepare user documentation
• Excellent interpersonal skills and oral communication skills

Assets (Nonessential):

• Experience working in a University or College setting
• Familiarity with University of Toronto policies and procedures

To be successful in this role you will be:

• Communicator
• Multi-tasker
• Proactive
• Resourceful
• Responsible
• Team player

Closing Date: 09/18/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $62,832. with an annual step progression to a maximum of $80,351. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Facilities/Ancilliary Services
Recruiter: Candace FergusonNotes:This is a TERM position until May 2026.This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the .Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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