Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Nous sommes a la recherche d'un(e) expert.e en sinistre, responsabilite civile (Conseiller, Petites creances - TAL et arbitrage) pour notre equipe grandissante!



Cette personne prendra en charge des dossiers portes devant la Cour des petites creances et le Tribunal administratif du logement et en arbitrage. Elle aura la responsabilite de reviser les positions de responsabilite prises au dossier, a evaluer l'opportunite de considerer un mode alternatif de reglement, et supporter, a titre d'expert en sinistre, l'assure dans les diverses etapes d'un dossier litige.



Vous serez egalement appeles a partager vos connaissances en faisant du mentorat, en donnant des formations ou en participant a divers comites.

Lieu de travail :

Laval (600 rue Lucien-Paiement), Montreal (2020 boul. Robert-Bourrassa) ou St-Hyacinthe (2450 Rue Girouard O) en mode hybride.

Ce que vous ferez :

Reviser des dossiers portes devant la Cour des petites creances et le Tribunal administratif du logement et arbitrage, analyser la position prise et evaluer la strategie a adopter, incluant le mode alternatif de reglement. Analyser et etre responsable de dossiers d'arbitrage. Renseigner l'assure quant aux developpements du dossier. A titre d'expert en sinistre, participer a des seances de negociation ou a des mediations. A titre d'expert en sinistre, accompagner l'assure lors des auditions a la Cour des petites creances et/ou devant le Tribunal administratif du logement et arbitrage. Structurer des prises de position de maniere claire, precise et conforme aux regles applicables. Prendre en charge rapidement le client et assurer le suivi du dossier. Communiquer de facon professionnelle et adequate. Bien expliquer et vulgariser les elements au dossier pour l'assure et le courtier. Simplifier les choses et trouver des solutions. Offrir le support technique aux experts en sinistre et aux directeurs d'unite de plusieurs lignes d'affaires. Partager et transferer vos connaissances, contribuer au developpement de collegues. Demeurer a l'affut de la jurisprudence. Collaborer activement et professionnellement avec les divers services de l'entreprise. Participer a l'amelioration des processus operationnels. Favoriser le travail d'equipe. Participer aux catastrophes.

Competences requises :

Detenir un certificat d'expert en sinistre 5A.

Baccalaureat en droit ou diplome d'etude collegiale en techniques juridiques (un atout). Bilinguisme (francais / anglais) - Necessite d'interagir sur une base reguliere avec des collegues partout au pays. Detenir un permis de conduire valide.

Ce que vous mettrez a profit :

Fortes competences et connaissances en litiges et en negociation. Sens de l'analyse. Capacite a rediger de facon claire, precise et concise. Etre un bon communicateur pour des fins de representation de l'entreprise. Autonomie, dynamisme, efficacite, esprit d'equipe et leadership. Forte expertise dans les dossiers sinistre toute ligne d'affaires confondues. Forte tolerance au stress. Capacite demontree en coaching et mentorat.


#LI-LA1


#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.