Job Description

A propos de l'entreprise :

Avec 20+ installations d'entreposage libre-service situees strategiquement sur et autour de l'ile de Montreal, Montreal Mini-Storage est la plus grande entreprise locale d'entreposage libre-service de la ville. Nous redefinissons l'experience du mini-entreposage en offrant des installations propres, securisees et a temperature controlee, combinees a un service haut de gamme et a une commodite inegalee pour le client. Montreal Mini-Storage (MMS) est equipe pour offrir une solution complete aux clients d'affaires, car il dispose d'une combinaison unique d'espaces de bureaux, industriels, commerciaux, de stationnement et d'entreposage a louer dans un seul batiment.

Description du travail :

Nous recherchons un expert en entreposage tres organise et soucieux du detail pour superviser les operations quotidiennes de notre centre de libre entreposage. L'expert en entreposage est charge de superviser la maintenance et l'entretien du site, de veiller a la satisfaction des clients et d'assurer la surete et la securite des biens de nos locataires.

Taches :

Gerer les relations avec les clients et fournir un excellent service a la clientele Assurer la surete et la securite de l'etablissement, notamment en procedant a des inspections regulieres de la propriete et en gerant tout incident de securite susceptible de se produire. Travailler avec le directeur regional pour atteindre les indicateurs cles de performance de l'etablissement. Superviser les processus de location et de facturation et veiller a ce que les loyers soient percus en temps voulu.

Qualifications :

Solides competences en matiere de leadership et de relations interpersonnelles Excellentes aptitudes a la communication orale et ecrite La connaissance du secteur du self-stockage est un atout Solides competences en matiere de resolution de problemes et de prise de decision Grand souci du detail et capacite a effectuer plusieurs taches a la fois. Bilingue (anglais et francais), le site requiert de part sa localisation la connaissance d'une autre langue que le Francais Une experience dans le service a la clientele et la vente est un plus

Salaire

: 18$ - 20$

Lieux de travail

: 500 Rue Sauve O, Montreal, QC

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About the company:

With 20+ self-storage facilities strategically located on and around the Island of Montreal, Montreal Mini-Storage is the largest, local self-storage company in the city. We are re-defining the mini-storage experience by providing secured, temperature-controlled, clean facilities; combined with top of the line service, and unparalleled client convenience. Montreal Mini Storage (MMS) is equipped to provide the full-suite solution for business clients by having a unique combination of office, industrial, retail, parking & storage space to lease in a single building.

Job Scope:

We are seeking a highly organized and detail-oriented Storage Expert to oversee the day-to-day operations of our self-storage facility. The Storage Expert is responsible for overseeing the maintenance and upkeep of the facility, ensuring customer satisfaction and ensuring the safety and security of our tenants' possessions.

Tasks:

Manage customer relations and provide excellent customer service Ensure the safety and security of the facility, including conducting regular inspections of the property and handling any safety incidents that may occur Work with the Regional Manager to hit facility KPIs Oversee rental and billing processes and ensure timely collection of rent Respond to customer complaints and resolve any issues in a timely and professional manner Help customers find the right storage solution either over the phone or in-person

Qualifications:

Strong leadership and interpersonal skills Excellent verbal and written communication skills Knowledge of self-storage industry is a plus Strong problem-solving and decision-making skills Strong attention to detail and ability to multitask Bilingual (English & French), as per the site location, the usage of another language than French can be necessary Experience in customer service and sales is a plus
Salary: 18$ - 20$

Based locations:

500 Rue Sauve O, Montreal, QC

Type d'emploi : Temps partiel, Permanent

Remuneration: 18,00$ a 20,00$ par heure

Langue:

French (Obligatoire) English (Souhaite)
Lieu du poste : En presentiel