Job Description

Location: Unit # 116, 3905 Major MacKenzie Dr W, Vaughan, ON L4H 4J9

ProEvolution Wellness Inc. is a leading physical therapy and wellness clinic dedicated to helping our patients achieve optimal recovery, mobility, and overall health. Our team of highly skilled practitioners works together to deliver exceptional, patient-focused care. We are seeking an

experienced Wellness Medical Receptionist

who is professional, detail-oriented, and thrives in a fast-paced clinical environment.

Position Overview

The Wellness Medical Receptionist will be the first point of contact for our patients and a key support for our clinical team. We are specifically seeking a candidate with

previous medical receptionist experience

who is comfortable handling various administrative and billing systems within a wellness or rehabilitation clinic setting.

Key Responsibilities

Welcome and check in patients in a professional, friendly manner. Answer phone calls, respond to emails, and manage online inquiries. Schedule, confirm, and adjust appointments efficiently. Process payments and manage direct billing to insurance companies. Accurately manage patient files and ensure confidentiality at all times. Coordinate WSIB, HCAI, and MVA claims, including electronic submissions. Utilize and manage Jane App for scheduling, billing, and chart management. Submit and reconcile extended health insurance claims. Communicate with therapists and staff to coordinate patient care. Maintain a clean, organized, and welcoming reception area.

Qualifications

Mandatory:

Minimum 2 years of experience as a medical receptionist in a physiotherapy, chiropractic, massage therapy, or wellness clinic. Strong working knowledge of

WSIB

,

HCAI

,

MVA

billing procedures, and

Jane App

. Experience with extended health insurance submissions and reconciliation. Proficient in Microsoft Office Suite and general computer systems. Excellent organizational skills with strong attention to detail. Exceptional communication and interpersonal skills. Ability to handle sensitive patient information with discretion. Positive, team-oriented, and adaptable in a fast-paced environment.

Why Join Us?

Join a growing, innovative wellness clinic. Work in a supportive and collaborative environment. Flexible scheduling options. Staff discounts on clinic services.
Job Types: Full-time, Part-time, Permanent

Benefits:

On-site gym On-site parking Wellness program
Experience:

Medical Receptionist : 2 year
Location:

Vaughan, ON (preferred)
Job Types: Full-time, Part-time, Permanent

Pay: $18.13-$25.00 per hour

Benefits:

On-site gym On-site parking Wellness program
Application question(s):

Do you have experience with WSIB / WSIB Telus / MVA / HCAI / OCF/ Claims?
Experience:

Medical Receptionist : 2 years (preferred)
Location:

Woodbridge, ON (preferred)
Work Location: In person