Job Description

Job Overview:

We are an upscale entertainment experience featuring: supermarket & retail, kids & youth entertainment, hot foods, and 247 luxury wellness spa resort.

We are dedicated to fostering a culture that values and supports our people (the greatest asset).

As an Experienced Human Resources Manager / Coordinator & Customer Service Representative, you are critical in executing business and cross-functional strategies that align with Mapletri's vision and objectives, while enhancing our HR best practices. You will be the driver of the below responsibilities.

General Responsibilities:

Management: Work closely with staffing companies and agencies to achieve company's hiring goals, and be resourceful in facilitating other hiring platforms Maintain Compliance: Executing and monitoring company's compliance with Canadian HR laws, Employee laws, Labour Laws, Human Rights, HR Practices, Ethics, and Regulations Recruitment & Onboarding: Facilitate recruitment processes, screening candidates, interviewing, smooth onboarding of new hires, manage staffing needs, coordinate HR restructuring Employee Relations & Conflict Resolution: Be the point of contact for employee concerns, address workplace issues, resolve conflicts, and empower a positive organizational culture Monitoring & Data Analysis: Assess employee and work quality and ethics, monitor attendance and timesheets, develop and analyze employee productivity reports, audit and translate timesheets into accurate payroll Administrative & Office Management: oversee office operations, ensure safe and healthy working environments at all locations, manage office facilities, supplies and equipment, provide support to senior management including but not limited to scheduling, correspondence, process accurate payroll and report preparation Budget Management: Assist in departmental budgeting to ensure administrative expense are in line with expectations Well-Rounded Team Member: Work closely with and report to senior executives Other: Including but not limited to the above tasks, as needed and reasonably expected from full-scale HR Coordinator, and Customer Service Representing

Can Execute, OR Facilitate Outsourced HR to Execute, the following:

Payroll Processing & Reconciliation: handle all payroll and compensation matters including but not limited to required contributions, employee benefits, paid days off, etc. Performance Management: Prepare and facilitate a performance management system Training & Development: Identify training and development needs, coordinate training programs to enhance employee skills and knowledge Compliance & Policies: Ensure compliance with all labour laws, employee laws, company policies, and regulations. Maintain updated employee records and conduct HR audits within the company Corporate Development: share corporate culture, formulate Employee Handbooks, Codes, Ethics, frameworks, shape positive corporate culture to align to compliance Strategic Partnership: Provide employee and labour relations advice, assist in corporate operational goal achievements through clear policy and legislation interpretation and compliance Customer Service: Represent the company in communicating with customers and allowing visitors to leave with a happy feeling.

Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field is an asset 1-5 years of progressive HR experience Outstanding knowledge of Canadian HR laws, Employee laws, Labour Laws, Human Rights, HR Practices, Ethics, and Regulations. The same knowledge for China Immigration HR/Employee/Labour laws is an asset. Expert in maintaining the entire large corporate to conform with employee laws Expert in conflict resolution and HR-related matters using peoples strategy: including but not limited to processing collective agreement interpretations, handle contract issues and work place situations, driving talent outcomes Ability to maintain confidentiality and handle sensitive information with discretion Resourceful ability to resolve matters independently while using appropriate judgment to seek guidance as needed Skilled in organizational design, change management, and talent development Comfortable navigating fast-paced, high-change environments with a strategic and solutions-oriented mindset Proven ability to lead and manage both HR and administrative functions Great intrapersonal and interpersonal skills, team player, understands the tasks on hand. Communicates well, hard working on different sites as needed Cares for all employees and ensure conformance to inclusive and high-performing culture Committed to results - will work in a flexible environment, easily adapts, can be where needed, understands what needs to be done daily to reach goals Willing to learn and grow Can travel to different sites when required
Job Types: Full-time, Permanent

Pay: $18.00 per hour

Benefits:

Casual dress Company events Flexible schedule On-site parking
Application question(s):

Are you extremely familiar with (and have proven experience in) Canadian Employment laws and Labour Laws and HR standards? Do you have a car to travel daily to work at Scarborough, and the entertainment sites, when required?
Language:

English (preferred)
Work Location: In person