Job Description

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:Ski Patrol\'s primary responsibility is to provide and promote a safe environment for our guests and employees as well as to provide exceptional guest service. Ski Patrol is responsible for executing essential guest service functions such as responding to medical emergencies on the mountain, transporting injured guests off the mountain to the appropriate facility, and general hill safety. Ski patrol is also responsible for enforcing safe skiing and riding practices and enforcement of the Skier\'s and Rider\'s Responsibility Code. Special circumstances include chairlift and gondola evacuation, avalanche control, and explosives handling. Other duties can be assigned as needed. Ski patrol is a highly visible role on the mountain with a great deal of guest interaction.Job Specifications:

• Housing: May Be Available
• Expected Pay Range: $21.00 - $24.00 / hour
• Shift & Schedule Availability: Full Time
• Skill Level: Intermediate

Job Responsibilities:Dispatch ski patrollers and mountain safety to emergency and non-emergency eventsEffectively communicate with all departments and relay essential informationPresent excellent customer service to all guests as well as a positive attitude and assistance to all resort employeesAct as communications center for department via radio and phone in order to monitor and coordinate daily activities, and emergency responses. Monitor all patrol radio communication to keep up to date on activities and to dispatch calls and messagesCommunicate with outside entities, i.e. other local ski areas, county dispatch, and air ambulancesEnsuring accurate completion of all guest-related Enablon entriesPrepare, update and maintain various reports such as daily response logs, snowmobile usage logs, and ambulance call logsWork in a flexible and adaptable manner in order to assist in and complete all tasksPerform various clerical tasks related to department operationsAssist in training new employees and crossing train co-workersContinuing on the job trainingOther duties as assignedJob Requirements:Strong computer skills (Microsoft Office and Web-Based Programs)Strong verbal and written communication skillsAbility to learn a wide variety of information about department operations quicklyAbility to make decisions quickly and calmly in emergency situationsAble to multi-task in an effective mannerKnowledge of Heavenly trails and lifts (Preferred)Ability to walk to and from on hill dispatch office on snowy uneven terrain in winter like conditionsMust be able to speak, read, and write in fluent EnglishVail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 502974
Reference Date: 07/18/2024
Job Code Function: [[customString7]]

Whistler Blackcomb