Kitchener Chrysler Dodge Jeep Ram is a leading Chrysler, Dodge, Jeep, and Ram dealership with a busy, high-volume
Collision Centre
known for quality workmanship and outstanding customer service. .
We're looking for an
Experienced Collision Estimator
to join our growing team. The ideal candidate will be professional, detail-oriented, and able to manage multiple repair files efficiently while delivering an exceptional customer experience.
Responsibilities:
Prepare accurate and detailed estimates using
Mitchell Estimating,
Bodyshop Connect and PBS
Communicate clearly with customers, insurance companies, and technicians throughout the repair process
Perform damage assessments and explain repair procedures and timelines to customers
Obtain repair authorizations and coordinate with parts and production teams
Handle supplements, follow-ups, and ensure all documentation is accurate and complete
Monitor repair progress and keep customers and insurers updated from start to finish
Ensure quality control and customer satisfaction on every repair
Qualifications:
Minimum 4
years of experience
as a Collision Estimator (dealership or independent body shop)
Proficiency with
Mitchell Estimating, Bodyshop Connect, and PBS
preferred
Strong knowledge of collision repair processes, insurance requirements, and OEM repair procedures
Excellent communication and customer service skills
Highly organized and able to manage multiple repair orders simultaneously
Valid Ontario driver's license with a clean driving record
What We Offer:
Competitive pay plan based on experience
Comprehensive benefits package
Supportive management and team-oriented environment
Continuous training and career development opportunities
Job Types: Full-time, Permanent
Pay: $60,000.00-$110,000.00 per year
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Experience:
Collision Estimating: 2 years (required)
Licence/Certification:
Ontario Driver's License (preferred)
Work Location: In person
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