Job Description

"What we do together...our H.E.A.R.T is our difference."



Do you have a genuine passion in promoting the values of Indigenous culture working with and for Indigenous children, youth, and families (First Nations, Metis, and Inuit) while respecting their cultural diversity?


If so, consider joining our Xyolhemeylh work family. We are a fully delegated Indigenous Child & Family Service Agency providing programs and services to Indigenous children, youth, and families on and off reserve within Sto:l? Territory in the Fraser Valley between Yale First Nation and Surrey BC.


Our programs and services are created and delivered with the support of our Elders Advisory Council with special attention on strengthening culture and identity, while honoring the strength of families.

W

e

strive to work in a holistic way to keep families together and reintegrate children back with their families and extended families.

O

ur

service delivery is done with an open heart and an open mind focusing on the best interest of the family while keeping children at the center.

W

e

work to ensure children are connected to their family, and community while striving to ensure their inherent rights to heritage and identity are upheld in all we do.

Executive Director of Programs (EDOP) - 1734

Regular Full Time Position - Global

Salary - $146,475.00 - $177,600.00 Per Annum (35 hrs. per week)

POSITION SUMMARY:

Reporting to the Board of Directors, The Executive Director of Programs (EDOP) provides strategic, operational, and practice leadership for FVACFSS, ensuring high-quality delegated and non-delegated child and family services that uphold Indigenous cultural requirements and comply with legislation and standards. The EDOP plays a pivotal role in Society-wide planning, policy development, service delivery oversight, staff management, and stakeholder relations



Xyolhemeylh is proud to have an Elders Advisory Council to ensure that culture is embedded throughout the agency ensuring the goals, missions and values are upheld in a good way.Lets'emot - to be of one heart and one mind.

KEY RESPONSIBILITIES:

Strategic Planning & Reporting

Collaborate with the Executive Leadership Team Executive Leadership Team (ELT) and Board to develop, implement, and report on the Society's Strategic and Operational Plans. Lead short- and long-term practice planning to ensure alignment with the Society's Vision, Mission, and Goals. Provide technical advice and recommendations to maintain child safety practices in line with legislation and standards. Lead contractual and program reporting for practice and service delivery to funders and stakeholders.

Operational Oversight & Organizational Structure

Maintain current knowledge of evolving services and recommend organizational shifts to meet mandates. Collaborate on decisions about staffing structures and caseload distributions to ensure effective service delivery. Oversee day-to-day performance management, staff scheduling and leave management of direct reports. Collaborate with Executive Leadership Team (ELT) on performance objectives for programs and services.

Practice Oversight & Quality Assurance

Maintain current knowledge of all changes to applicable legislation and practice standards related to the Society's mandate. Maintain current knowledge of relevant/evolving service models related to the Society mandate. Provide interpretation of the CFCSA, Adoptions Act, Young Offenders Act and other pertinent Provincial and Federal legislation on an as needed basis. Oversee complex case consultations, including critical incidents and high-risk situations, and provide clinical direction and written consultation reports. Maintain internal file audit cycles to evaluate compliance and identify themes for continuous improvement. Oversee the Society's client complaints process, Representative for Children & Youth (RCY) and Ministry of Children & Family Development (MCFD) reviews, and report outcomes to Management and Board.

Policy, Procedures & Training

Develop, implement, and maintain practice policies and procedures to remain compliant with legislation, standards, and evolving best practices. Ensure staff understand and comply with policies through orientation, training, and mentoring programs. Lead the development of tools for practice supervision, workload tracking, and performance evaluation.

Service Design & Delivery

Lead initiatives for continuous improvement in service design and delivery to meet community needs. Ensure delegated and non-delegated services are integrated and consistently applied across all teams. Collaborate with the Executive Leadership Team (ELT) to design services that align with cultural requirements while meeting practice standards.

Corporate Services

Collaborate with the Executive Director of Service & Community Relations (EDSCR) to maintain and measure performance objectives for Society Field Management and staff, using the Matrix Model for supervision. Share accountability within the Executive Leadership Team (ELT) to achieve the Society's performance goals. Provide input to the Executive Leadership Team (ELT) for funding proposals, negotiations, and budget development to meet practice mandates and service delivery objectives. Collaborate with the Executive Leadership Team (ELT) to develop spending plans, including strategies to address budget surpluses, and seek Board approval where required. Gather input regarding training and mentoring needs for Managers, Team Leaders, and Field staff. Collaborate to develop training and mentoring strategies focusing on delegation requirements, practice standards, and compliance. Assist in tracking training plans and completed training, receiving regular updates from HR and Executive Director of Service & Community Relations (EDSCR).

Leadership, Performance Management & Communication

Supervise, mentor, and conduct annual performance reviews for all direct reports. Facilitate effective team meetings, practice meetings, and communication of key messages across the Society. Support internal communications strategies to maintain Executive Leadership Team (ELT) visibility and staff engagement.

Stakeholder Relations

Act as the Society's lead spokesperson on practice issues; attend Directors Forums and Ministry-led meetings. Build and maintain relationships with First Nations community leadership, Elders Committees, funders, and external stakeholders. Assist in delivering messaging to communities through Leadership meetings, Town Halls, and Community Practice Circles. Support the integration of Elders' activity into practice and client services.

EDUCATION, EXPERIENCE & KNOWLEDGE REQUIRED:

Education and Work Experience requirements:

BA BSW required, MA MSW preferred, in Child and Youth Care, Social Services, Counselling or related degree. Current C-6 delegation with a minimum of five (5) years experience supervising staff providing delegated services. Extensive knowledge and experience providing clinical supervision on high risk, complex cases. Completion of training specific to the clinical practice supervision and or analysis of child and family services. Completion of supervisory/leadership training. Completion of business ethics training. Completion of communications and facilitations training.

Technical Skill requirements:

Computer literacy on MS Word, Excel, as well as case file administration systems such as MIS and ICM. Ability to develop and manage operations strategies and work plans. Ability to write concise briefing notes for Executive and Board. Ability to analyze and evaluate client file statistics and provide conclusions and recommendations. Ability to develop, track and manage performance objectives for delegated and non-delegated programs. Ability to analyze technical and statistical data and develop conclusions and recommendations.

Knowledge and experience requirements:

Extensive knowledge of provincial and federal legislation and standards, in addition to AOPSI, as it relates to the delivery of child and family services. Knowledge of DAA operations and relationship to the CFCSA and Delegation Confirmation Agreement. Knowledge of funding formulas from the Provincial and Federal Government. Knowledge and experience in quality assurance and supporting a continuous learning environment regarding clinical practice. Comprehensive knowledge of child and family social work and related policy and programs, in order to guide the work of delegated teams and prevention teams. Knowledge of Indigenous child welfare history, issues and challenges, in order to ensure services are provided in a culturally sensitive manner. Knowledge and experience designing and implementing child and family services programs and services. Knowledge and experience administering file audits to assess compliance with practice standards. Experience with quality assurance and complaints management functions.

Core Competencies

Executive leadership and ability to drive change management initiatives. Advanced interpersonal and relationship-building skills across multiple stakeholder groups. Proactive performance management and problem-solving capabilities. Strong facilitation and consensus-building abilities. Effective oral and written communication skills, with the ability to prepare comprehensive reports and briefings for Board and Management.

CONFIDENTIALITY:

FVACFSS employees are expected to be familiar with and

must

comply with the expectations of confidentiality as outlined in the Agency's Human Resources Policy Manual and other policies and operational manuals, AOPSI and the


B.C. Child, Family and Community Services Act.

Preference may be given to Indigenous candidates as per Section 41 of the Human Rights Code

LEARN MORE:

You can learn more about us at www.fvacfss.ca.



This management position is excluded from the Union.



We are pleased to offer employer paid Extended Health benefits and enjoy participating in our attractive pension program with the Public Service Pension Plan.

This position is open to internal & external candidates at this time.

Applications will be accepted until 4:30pm PST on

Thursday, July 31

st

, 2025

Current employees of Xyolhemeylh must apply for this position using the Internal Job Posting portal in

ADP

, with Xyolhemeylh login credentials.