Executive Assistant

Toronto, ON, Canada

Job Description



We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.













Working Arrangement Hybrid As the new Executive Assistant to two busy executives within our data analysis and governance group, you will provide advanced administrative support and utilize advanced and/or specialized department software to generate reports, brochures, pamphlets, in-house publications, and work with complex department databases. Overall responsibilities:

  • Type and produce reports, letters, graphics and other documents.
  • Handle routine correspondence as directed. May independently compose documents based on verbal direction and/or knowledge of company policy and procedures.
  • Assemble information for use in reports and meetings.
  • Coordinate all aspects of external and internal meetings.
  • Screen email and telephone inquiries and directs these requests to the appropriate person (follow up with replies as appropriate).
  • Independently respond to questions and situations which arise during manager\xe2\x80\x99s absence using discretion and judgment and knowledge of department\xe2\x80\x99s activities.
  • Independently investigate problems as assigned by manager, determining method of research, data requirements and analysis techniques.
  • Prepare reports and recommendations for management.
  • Set up and maintain filing system for assigned department, including confidential data and ensure records are accurate and up-to-date.
  • May need to oversee the onboarding of new hires and contractors.
  • May ensure compliance with all quarterly security and compliance checks.
  • Troubleshoot and manage technical support for the team, including managing the ticket process with help desk.
  • Assist in the development of PowerPoint presentations including content and design
  • Handle administrative projects as assigned by manager and ensure the accurate and timely completion of tasks. Projects may include research, correspondence and/or other work of the department.
  • Independently gather information, test for reasonableness and analyze data. May recommend changes and solutions to issues or problems.
  • Maintain the department operating budget.
  • Track expenses and invoices and ensures payments are coded to the appropriate account.
  • Report on monthly variances and researches discrepancies.
  • Organize and attends meetings and may act as recorder of proceedings. Coordinate follow-up actions.
  • Make travel arrangements for department staff and process related expenses.
  • Arrange function room, menus and travel for large and small external meetings in accordance with company travel policies.
  • Train and assist other administrative assistants and other department staff in the utilization of applications or department/company policies, procedures and administrative systems.
  • Perform other duties as assigned such as space planning, consulting time tracking, recordkeeping, phone listings, maintaining office supplies and invoice and purchasing activity.
  • Work with others to ensure efficiency of the administrative and support functions.
Requirements:
  • Associate\xe2\x80\x99s degree or equivalent
  • 3-5 years of relevant administrative experience
  • Proficiency with all MS Office applications; experience with Concur, Workday, Jira and SharePoint are assets
  • Experience in activity coordination, business partnering, task prioritization, service delivery effectiveness
  • Comfort with troubleshooting and light technical support
#LI-hybrid About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong. Manulife is an Equal Opportunity Employer At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .






Salary & Benefits The annual base salary for this role is listed below.






Primary Location Toronto, Ontario Salary range is expected to be between $45,150.00 CAD - $75,250.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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Job Detail

  • Job Id
    JD2261629
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned