Job Description

LOOKING FOR AN EXECUTIVE ASSISTANT

Are you organized, proactive, and known for your strong customer service skills? This is an ideal opportunity to play a central role in the daily operations of a growing company, while directly contributing to team efficiency and overall client satisfaction.

ABOUT THE OPPORTUNITY:

Workland presents an excellent opportunity within a Quebec-based company recognized for its eco-responsible approach and high-quality service. The

Executive Assistant

will play a key role in supporting the leadership team in its administrative and operational responsibilities. This position contributes directly to the coordination of daily activities,internal organization,and the continuous improvement of the client experience.

WHY SHOULD THIS OPPORTUNITY INTEREST YOU?

Make a real impact as part of a united and motivated team. Enhance performance and customer experience through your decisions. Grow in a caring, supportive, and energizing environment. Enjoy solid benefits and concrete opportunities for advancement. Contribute to the mission of an essential company committed to sustainable and responsible practices. Continuously develop yourself, supported by human and inspiring leadership. Become part of a warm and authentic culture where you truly feel at home. Participate in the innovation of a rapidly changing industry by helping to modernize the sector's practices and solutions.

POSITION SUMMARY

The Executive Assistant provides general administrative support, manages client files, and coordinates the logistics of field interventions. The incumbent is at the center of internal and external communications, ensuring impeccable client service while supporting managers and technicians in their daily activities. This role includes appointment scheduling, preparing administrative documents, following up on interventions, and managing client communications.

YOUR TASKS AND RESPONSIBILITIES WILL BE:

Responding to calls, emails, and client inquiries with courtesy and professionalism Opening, organizing, and updating client files in the internal system Scheduling, confirming, and adjusting technician appointments based on operational priorities Preparing and sending estimates, contracts, reports, and invoices Handling administrative follow-ups related to interventions (confirmation, documentation, client satisfaction) Providing general administrative support to managers and assisting the field team

THE REQUIREMENTS FOR THIS POSITION ARE:

DEP/AEC in office administration, secretarial studies, or a related field (or equivalent experience) 1-3 years of experience in an administrative or customer service role Strong organizational skills, autonomy, and attention to detail Comfortable with Microsoft Office, Google Workspace, and digital tools Strong command of French (spoken and written); functional English is an asset Ability to manage multiple priorities in a fast-paced environment

IDEAL CANDIDATE CHARACTERISTICS:

Strong customer service orientation and professional demeanor Excellent organizational skills and ability to multitask Clear, polite, and effective communication skills Team player with adaptability and initiative Ability to thrive in an environment where priorities shift quickly Versatile, resourceful, and committed to high-quality work





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ABOUT WORKLAND

At Workland, we strive to create a simple, transparent, and enjoyable candidate experience. Mandated to support this company, we facilitate the recruitment process by ensuring effective communication and a structured approach. Each application is considered seriously and evaluated professionally and fairly, so that every candidate can move through the process with clarity and confidence.