Job Description

The Event and Public Programs Manager leads, directs and supervises a team to develop and deliver quality programs and events that generate funds and exceptional guest experiences. The Event and Public Programs Manager oversees the execution of CBHC special events (fundraising), public programs (seniors, children, etc.) and client events. The Event and Public Programs Manager is a core position, responsible for connecting with partners, stakeholders and businesses to build relationships, sell and develop CBHC's value in the community.

Responsibilities

Develop and administer the annual Business Plan and Budget for Events and Public Programs (Event Rentals, Bar/Canteen, Programming, Fundraising, etc.), aligning objectives with the Strategic Plan. Leads the Fundraising Committee and develops Annual Special Events plan and budget. Organizes all aspects of Annual Special Events, including lining up vendors, setting and following budgets, coordinating advertising/promotion, seeking out sponsorship and managing volunteers and staff. Oversees and supports development of Small Special Events and Programs. Books, coordinates and delivers client events (weddings, meetings, group tours, etc.), including proposals, contracts, deposits, communications and coordination of services (ie: catering, bar, etc.). Develops and maintains relationships with vendors and partners (ie: caterers, decorators, tourism stakeholders, etc.). Manages Food and Beverage (bar, concession, event supplies) operational practices including staffing, policies and procedures, pricing, inventory controls, purchasing and the POS. Implements and enforces bar and food service (ie: concession) controls and service policies, following all AGCO and Public Health regulations. Ensures all staff are trained and follow these policies. Contributes to the development of the annual Marketing Plan and Budget for the Centre. Works closely with the Communications Coordinator to promote the CBHC effectively. Develops all systems, policies and procedures associated with Events, Public Programs and Food & Beverage. Oversees plan, schedule, development and delivery of all public programs including group tours, seniors and children's programs (Day camps, weekly workshops, etc.), ensuring optimal use of space and a quality guest experience. Observes all legislative and corporate safety procedures, and ensures staff and volunteers under their direction observe and adhere to all health and safety and other CBHC policies, procedures. Ensure staff performance meets the targets set out in annual performance reviews and organizational objectives. Organize hiring, training and performance management of Flight Crew and assigned Coordinators. Participates on the Marketing Committee monthly and other committees, as required. 0ther duties, as may be assigned by the General Manager from time to time.

Qualifications

Minimum 3 years of management experience, preferably in Events, Hospitality, Food & Beverage, or Program Management. Post-secondary degree or diploma in a related field. Event planning experience in the hospitality industry with a proven record of exceeding guest expectations. Proven sales, marketing, and public relations experience in a related industry. Sound knowledge of AGCO liquor laws, food safety regulations, and food and beverage cost management best practices. Proven experience managing budgets and applying effective cost-control strategies. Demonstrated innovation and creativity in solving challenges. Strong leadership, training, and coaching skills to motivate and retain staff and volunteers while fostering excellent customer service and productivity. Prudent and appropriate human resource management experience, including supervision of staff and volunteers. Above average written and verbal communication skills. Ability to exercise due diligence and implement effective risk management techniques. Experience in fundraising and community engagement. Ability to develop and maintain relationships with a variety of stakeholders. Smart Serve and Safe Food Handler certified. Must be able to obtain a Vulnerable Sector Check.

Now that the technical stuff is out of the way, a little bit about us...

We're the Canadian Bushplane Heritage Centre, a one-of-a-kind museum that celebrates aviation, adventure, and community. Our hangar is always buzzing with activity, from family programs and school tours to weddings, fundraisers, and special events. No two days are the same here, and that's exactly how we like it!

We're a small but mighty team that believes in collaboration, creativity, and a good sense of humour when things get busy. If you're someone who loves seeing an idea take flight (sometimes literally), thrives in a dynamic environment, and enjoys bringing people together through great experiences, you'll fit right in.

Job Types: Full-time, Permanent

Pay: $45,000.00-$49,000.00 per year

Ability to commute/relocate:

Sault Ste. Marie, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):

This position requires some evening and weekend work. Are you willing and available to work flexible hours, including occasional evenings and weekends, as needed? This role includes occasional grocery shopping, deliveries, and order pickups for events. Do you have a reliable vehicle you can use for these tasks when needed?
Education:

Bachelor's Degree (preferred)
Experience:

event management: 3 years (required)
Work Location: In person