Job Description

Position Overview

The Event Bartender is responsible for the beverage orders, maintaining the cleanliness of the bar area, and ensuring the highest level of customer service.

Principal Duties and Responsibilities

Greet and interact with guests while taking drink orders at the bar Promote positive customer experiences by providing prompt and courteous services Possess full knowledge of the Totem Rewards benefits and slot promotions Maintain a

professional

and

positive

demeanor Deliver and sell casino promotions, programs, and amenities to casino guests Serve beverage options to guests Ensure a consistent flow of services to guests Check on guests regularly and ensure they are satisfied Take payment Possess expert knowledge of the menus, liquor brands, beers and non-alcoholic selections available to guests Ensure consistency with designated glassware and garnishes for drinks Conduct beginning and ending inventories Maintain a

spotless

working area ensuring the cleanliness and sanitation of surfaces Ensure before / during / after checklists are complete Maintain an NB Responsible Drinking certification Monitor customer consumption and stop serving alcohol to intoxicated guests Report intoxicated guests to the Casino Shift Manager Adhere to all company and department policies and procedures Other duties as reasonable and assigned

Working Conditions

May be required to stand, sit or bend for extended periods of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Must be available to work a rotating shift support the Casino hours of operations (holidays and weekend included) Must be able to work in a fast-paced environment

Experience & Qualifications Required

Must be 19 years or over Demonstrated abilities in financial transactions and math Demonstrated ability to work in a team environment The energy and enthusiasm to deal with difficult guests Strong customer service and complaint management skills Expert level Fluency in ENGLISH and FRENCH (written and spoken)

Additional Experience

Bartending experience preferred
Job Types: Part-time, Permanent

Pay: From $15.65 per hour

Benefits:

Discounted or free food
Work Location: In person