Job Description

Action Collections & Receivables Management is one of the fastest growing collection agencies in Canada. Due to our ongoing success and growth we are in the process of expanding our Collection call center in Toronto, Ontario.

We are conveniently located at Steeles Ave and Victoria Park and currently provide collection services to a broad range of Canadian corporations. Our clients include many of Canada's largest banks, leasing companies, utilities and government sectors that have come to rely on

ACRM for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.

Due to our rapid growth we are looking to recruit multiple self-motivated, career minded individuals to augment our team. The shifts we are interested to fill is Monday - Friday 1230p.m. to 9:00p.m. or; Monday - Friday 3:00 p.m. to 11:00 p.m. both with alternating Saturdays 10:00 a.m. to 6:30 p.m.If you are considering a career in receivables management - we encourage you to apply and look forward to meeting you.

Collection Officers are responsible for:

• Initiating outgoing calls to consumers on behalf of our clients
• Managing incoming calls and discussing account status
• Negotiating repayment options of overdue accounts

We are interested in hearing from experienced, career-minded individuals with:

• Experience in 1st/3rd party collections
• Call Center experience of any kind is an asset
• Skilled at overcoming obstacles/objections while negotiating
• Ability to prioritize and organize
• Excellent oral communication skills
• Able to pass a criminal background check

Successful Candidates will receive:

• Competitive salaries based on experience
• Performance bonuses
• Employment & Health Benefits program is available

All candidates will be required to undergo background checks and licensing requirements

Required experience:

• Direct experience is an asset, however not required.

Job Types: Full-time, Permanent

Pay: $17.20-$19.00 per hour

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person