As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Within the context of the Information Management Information Technology Services (IMITS) lower mainland consolidated area that provides services to Vancouver Coastal Health, Providence Health Care, and Provincial Health Services Authority and other lower mainland consolidated services (VPPL), the Enrollment Support Analyst reports to the Manager or designate and works within a multi-site health care environment. The Enrollment Support Analyst performs a variety of technical services in the operations of provisioning and de-provisioning access to clinical applications for various users across VPPL in accordance with established procedures. Reviews enrollment requests, verifies users identity, follows-up on discrepancies, maintains security within the applications, processes security requests for user access, creates accounts and passwords for users as well as decommissions accounts by being proactive and detail oriented and working in accordance to established procedures and under the work direction of the Senior Enrollment Support Analyst. Troubleshoots access issues by investigating and resolving problems, taking corrective action requiring knowledge of the provisioning environment and critical thinking. Liaises with the requesting manager, users on issues, and other stakeholders to correct issues; maintains communication, documentation, statistics, websites, and other departmental information; and supports privacy breach investigations as directed by pulling and reporting on user access. The Enrollment Support Analyst participates in team meetings, continuous quality and process improvement, projects, systems updates and upgrades; performs work utilising intermediate MS Excel and MS Access knowledge; and carries out system testing as needed. May assist with project deployment activities.
What you’ll do
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.