Job Description

About us

The Peelle Company Ltd. is world leader in the freight elevator door industry. We are looking for an Engineering Clerk in the Vertically Sliding Door Freight (VSD) Engineering group.

This is an on-site position at our office in Brampton, Ontario.

Duties and Responsibilities:

Works closely on a daily basis with the Project Manager, the Sales, Accounting, Engineering, Manufacturing, and our customers Ensures that all order requirements are accurately represented on the Customer Order and transferred into our enterprise system Assesses and responds to all internal and external Customer inquiries in a timely manner Closely monitors the status of all orders and acts to keep them moving forward without delay Assists in gathering, analyzing, and documenting order data to ensure that the correct product is supplied to our customers Provides any additional project coordination services and ad hoc initiatives as required Supports the Engineering team by covering select duties during personnel absences

Qualifications:

Minimum of 2 years relevant customer service and/or sales Project coordination/management experience experience is an asset Technical aptitude, and ability to learn and retain product-specific knowledge Able to identify opportunities for improvements and act on them Has strong written and verbal communication skills, interpersonal/relationship-building, coaching/mentoring, and presentation skills. Ability to work well independently and in a team environment in a fast-paced and high-volume setting with an emphasis on accuracy and timeliness. Self-motivated, possesses high energy, is enthusiastic and dedicated. Possesses strong organizational and time management skills. Strong problem-solving, critical-thinking, documentation, research, conflict-resolution, data analysis and multi-tasking skills. Must have strong work ethics. Detail-oriented, professional attitude, reliable. Proficient in Office Suite (Excel, Word, etc.), ability to use a personal computer and various software packages such word processing and spreadsheet design. Must be able to work 40 hours weekly in our Brampton facility.
The Peelle Company Ltd is an equal opportunity employer and we are committed to creating a welcoming, fair, and inclusive work environment.

Job Types: Full-time, Permanent

Pay: $48,000.00-$52,000.00 per year

Benefits:

Casual dress Commuter benefits Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Education:

Bachelor's Degree (preferred)
Experience:

customer service: 1 year (preferred)
Work Location: In person