Engagement Specialist Calgary

Calgary, AB, Canada

Job Description


Location: Calgary

Type: Full time, Permanent

Work Site: Hybrid (Remote with occasional onsite meetings)

Who You Are:

You are a proven community manager with a strong marketing background, skilled at engaging individuals and groups. You\'re in your element developing and delivering communications in a way that builds trust and loyalty with both internal teams and our amazing creators. Whether you\'re administrating a community website, or driving cross-functional collaboration to enhance the overall experience for our global community, you are creative at heart and love to be both inspired and inspiring. \

Your Next Challenge:

  • Identify opportunities for building and maintaining engagement with creators globally - you\'re the heartbeat of community, development, and content growth in key regions.
  • Build and maintain close relationships with the creator community and understand their requirements & challenges, feeding these back to the business with solutions.
  • Communicating key business needs in a dynamic environment, you\'ll design, facilitate translations, and publish compelling content for the community website and multiple channels.
  • Conduct ongoing audits of content and user experience on the community website. This involves systematically analyzing content, segmentation, traffic and user flows to pinpoint areas for improvement and preparing and implementing recommendations.
  • Support the development of enhanced community website functionality; propose improvements and provide feedback on proposed changes to align with our strategic objectives.
  • Collaborate closely with the Integrated Marketing team to shape our communication strategy, leveraging your creative ideas and strategies.
  • You\'ll be at the intersection of global imagery, services, operations, content classification, production, legal, and sales teams on matters involving creators.
What You\'ll Need:
  • Minimum of 3 years relevant experience
  • Experience in marketing/communications
  • HTML knowledge required
  • Proven ability to co-ordinate and communicate professionally at all internal organizational levels, and externally, to drive projects to completion.
  • Software: MS Office, Content Management Systems, Google Analytics.
  • Must be fluent in written and spoken English.
Nice to Have:
  • A second language is an advantage (for example German, French or Thai)
What You Can Expect (Mental and Physical Demands):
  • Frequent communication with others to exchange information.
  • Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
  • Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
  • Frequent repetition of motions and gestures that may include the wrists, hands and/or fingers.
  • Constant assessment of accuracy and thoroughness of the work assignment.
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Benefits at Getty Images

Extended Health Insurance

Time off Work/life balance is important to us

We provide flexible time off plus 3 sick days each calendar year. Additionally, we offer 16 weeks paid Maternity Leave for birth mothers, and 4 weeks fully paid leave for other new parents.

Company Paid Holidays

Employees enjoy company-paid holidays for each of our global locations.

Disability and Life Insurance

We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance.

Employee Assistance Program

Employees have access to free, confidential assistance for everyday problems such as stress management, financial coaching, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Employees can seek additional discounts on other wellness activities such as travel, gym memberships, and sports! Through our EAP services, employees are also eligible for 3 free counseling visits and life coaching sessions.

Group RRSP Matching Program

Save for retirement by making contributions consistently and conveniently through payroll deductions. Plus, Getty Images will match 100% of your contributions, up to a maximum of 3% of your base salary! Contributions are taken from your gross pay BEFORE payroll taxes are calculated resulting in an immediate tax reduction. Participation is voluntary so you must enroll in the plan for contributions to begin.

Learning & Growth

We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.



Who We Are:

Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customer-no matter their size-around the globe.

Getty Images encompasses the largest and best path to market for visual creators through their premier brands including its core, Getty Images; iStock, a value offering of creative stills and videos providing a significant volume of exclusive content to small and medium-sized businesses; and Unsplash, a free offering of creative stills servicing the fast-growing and broad-based creator economy.

Help us move the world with images! Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world\'s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers.

Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world\'s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.

Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allow our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world -whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.

Leadership Principles

As a company, we\'re committed to living these Principles every day. Here\'s how we support our mission to be the best place to work globally.

We are trustworthy, transparent, and honest

We love character, authenticity, and integrity.

We always raise the bar

Excellence is our norm; we get better through endeavor, curiosity, and speed.

We collectively bring solutions

We love debate but collaborating to solve problems for ourselves and our customers is everyone\'s responsibility.

We care, are kind, courteous, and respectful

We will not tolerate rudeness.

We reject biased behavior and discrimination

We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.

We are inclusive of different voices, perspectives, and experiences

Diversity and inclusion are never done, but we are passionate in their pursuit.

We are one Getty Images with no silos

We share goals and accountability; we and actively seek information and expertise; we make time for our peers.

We deliver on our commitments, and commercial goals

With one voice and shared accountability.

We put the customer at the heart of everything we do

We listen to, anticipate, and exceed customer needs, adapting as they evolve.

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people, and people with disabilities are encouraged to apply.

Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email .

Visit Getty Images at to learn more about how the company is advancing the unique \xe2\x80\x8b\xe2\x80\x8brole of still and moving imagery in communication and business, and enabling creative ideas to come to life.

For company news and announcements, visit our , and for the stories and inspiration behind our content, visit .

Find Getty Images on , , , , and , or download the where you can explore, save and share the world\'s best imagery.

Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.

Getty Images

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Job Detail

  • Job Id
    JD2262617
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, Canada
  • Education
    Not mentioned