Support Staff - Full-time Temporary Appendix D Contract
Position Summary
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Two Temporary Full-time Appendix D Support Staff, replacement contract position (3 months)
The Employer Relations Consultant supports employer recruitment needs by promoting a wide range of college program capabilities, with an emphasis on co-op education offerings in a portfolio of 10-15 co-op programs, supporting over 200 student work terms per semester. The Consultant will build and maintain employer relationships, connecting them with various college services such as the Career Centre, Corporate Training, Continuing Education, Alumni and Applied Research. A key part of the role involves generating new business, developing co-op opportunities, and organizing employer events to enhance student access to the job market.
Successful candidates will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement, Monday to Friday, 8:30 a.m. to 4:30 p.m., with three to four days on-site at the Waterloo campus located at 108 University Ave. E, and one to two days remote. Travel is required weekly to other campus locations, employer sites and events.
Responsibilities
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Labour market research and employer engagement
Conduct labour market and employer research to identify new business prospects and relevant professional associations that support the hiring of Conestoga students and graduates
Engage new and existing employers through cross-marketing of Conestoga's programs, with a focus on meeting or exceeding departmental targets
Build relationships through face-to-face meetings and presentations with senior-level decision-makers (e.g., Human Resources directors, Plant Managers, Operations Directors, etc.)
Utilize social media, cold calling, and email outreach to generate employment opportunities and promote on-campus recruitment initiatives, including the Guided Career Management Co-op alternative
Target communications to employers to promote job development services and program offerings
Provide employers with insights into students' technical capabilities to support workforce planning and job description development
Share information about co-op programs under development and assist employers in aligning these with their business needs
Apply advanced business development skills, including relationship management, problem-solving, negotiation, and closing, to secure student employment opportunities
Build and maintain long-term relationships with employers, grounded in a strong understanding of students' technical skills, available funding resources, and college-wide services
Monitor co-op work terms and proactively support the resolution of any issues that may arise to ensure a successful experience for both students and employers
Co-op information management
Support the development of new co-op programs by obtaining letters of support, preparing program analysis reports, and conducting employment prospecting activities
Track employer outreach, work term monitoring, and departmental communications using the Contact Management database
Update records, including changes to business contact information, closures, and acquisitions
Identify and flag concerns related to an employer's ability to maintain appropriate co-op work arrangements
Under the guidance of the management team, prepare and analyze co-op data reports such as Program Advisory Committees, Major Program Review, and Annual Program Reflections
Student services
Work collaboratively with the Campus Manager and campus colleagues to provide clear, responsive, and consistent customer service
Participate in and facilitate cross-functional training, staying current on service parameters and referral pathways for students requiring additional support
Support student transition and retention initiatives during peak periods, such as orientation and exam relief activities
Qualifications
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Three-year diploma or degree specific to the academic program being supported, or Business Administration, Marketing, Sales, Human Resources, Career Development, Social Services, or related field is required
Minimum five years of experience in sales, marketing, job development, public relations, or employment assistance is required; preferably in a post-secondary education environment
Strong persuasive communication and active listening skills
Excellent organization, interpersonal, verbal, and written communication skills; professional demeanour with strong diplomacy, discretion, negotiation and closing abilities
Proven track record of working in a target-based environment with meeting and exceeding departmental goals
Knowledge of the Canadian labour market, Conestoga College programs, employment trends, and prospect development techniques
High attention to detail and accuracy
Public speaking experience and strong sales and marketing capabilities
Proficient in conducting online research
Customer relationship management and problem-solving skills
Access to reliable transportation and ability to travel to other campus locations, employer sites and events
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Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.
We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.
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