Job Description

People, Words & Change is a non-profit Literacy and Basic Skills program funded by the Ontario Ministry of Labour, Immigration, Training and Skills Development. PWC trains and supports volunteer literacy tutors to provide free, one-on-one tutoring in English basic reading, writing, and numeracy skills to adults in Ottawa. Computer skills training is provided in small classes led by PWC's Computer Skills Instructor.

People, Words & Change needs an energetic, dynamic individual to fill the job of Education Counsellor as per the job description.

EDUCATION AND SKILLS REQUIRED:

Recognized teaching certification Literacy and/or English as a Second Language teaching experience working with adults Excellent written and oral communication skills in English Experience working with volunteers Ability to create and adapt teaching materials Excellent interpersonal skills Excellent computer skills - MS Word, PowerPoint, Excel, Canva; experience teaching online Ability to work independently and as part of a team Self-starter; flexible; adaptable; problem solver Use of a car
TIME COMMITMENT: 32 hours per week (occasional weekends or evenings)

HOURLY WAGE: $35.15 per hour

APPLICATION DEADLINE: end-of-day, October 27, 2025

Applicants can submit their resumes and a letter of interest to Dee Sullivan, Executive Director: dee@pwc-ottawa.ca.

Education Counsellor

The Education Counsellor reports to the Executive Director. The roles and responsibilities of the Education Counsellor include:

Education Program

Sharing responsibility with all staff for the development and implementation of the education program

Sharing responsibility for intake and assessment of new learners

Maintaining a program for monitoring and supporting tutor/learner matches

Assessing skills and developing a learning plan for new learners

Establishing tutor/learner matches

Entering learner information in the Ministry database and maintaining active case status

Supporting each match by monthly contacts and match visits when necessary and actively communicating with volunteer tutors

Assessing learners' progress

Maintaining files, progress notes, exit reports for each learner

Making appropriate referrals of learners to other literacy programs and/or employment or social service organizations when necessary

Sharing responsibility for recruiting, screening and training of volunteer tutors

Sharing responsibility for designing, organizing, and conducting periodic workshops for tutors

Researching new materials for the Resource Library

Encouraging regular submissions from learners for The Reader, PWC's quarterly newsletter

Creating The Reader by compiling learner-writings, inserting graphics, providing seasonal content

Updating PWC's website, managing Google Ad Grant

Creating social media content

Staying informed of the requirements of the Ministry of Labour, Immigration, Training and Skills Development

Assisting in administrative duties that support ongoing operations

The Educational Counsellor's roles and responsibilities may include:

Networking

Attending training and professional development events

Occasional participation in local literacy network meetings

Maintaining links with other literacy programs in the region with regard to program development

Investigating new outreach/communication opportunities and participation as needed

Assisting the ED in outreach to potential sponsors and donors

Other

Occasional attendance at PWC evening or weekend events not related to tutor training or workshops

Occasional participation in Heartwood House fundraising events (once or twice a year)

Occasional attendance at monthly members' meetings of Heartwood House

Please note that only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $35.15 per hour

Expected hours: 32 per week

Benefits:

Mileage reimbursement On-site parking Paid time off
Language:

English (preferred)
Work Location: In person