E Commerce Customer Service Associate
Toronto, ON, CA, Canada
Job Description
Nella Toronto is looking for a highly motivated e-commerce customer service associate to join our small, rapidly growing e-commerce team for our North York location!
Responsibilities:
Assist customers with Online Chats, email and Phone calls Provide quotation to customers with options available. Answer phone calls and direct customers to the correct department or person. Able to response to customers in a timely manner with quotations or response to inquiries. Able to work independently and in a team. Able to do multiple roles and be open to growth in other areas of e-commerce Ability to assist customers with online inquiries/orders.
Requirements:
Understanding of Shopify & FreshDesk is an asset. Knowledge of Autoquotes is an asset Must have excellent professional English skills, both written and interpersonal. Amazing customer service skills Proficient with Excel and Google Sheets. Quick learner and self-starter. Organized, able to multi-task and coordinate priorities.
Sound like you? Apply today!
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: $18.00-$23.00 per hour
Benefits:
Dental care Extended health care On-site parking
Work Location: In person
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Job Detail
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Job IdJD2937567
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, CA, Canada
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EducationNot mentioned