Job Description

:

With a large emphasis on training and orientation, Voyago dedicates itself to supporting the growth of our employees by allowing them to develop the necessary skills in order to be successful. We provide our employees with the necessary training tools in order to service our customers and clients more effectively. We remain true to our values through our value-added services, commitment to our community and our continued services provided by our long-term standing employees.

Position Overview:

Reporting to the Transit Operations Supervisor, the Lead Hand is responsible for assisting the

Supervisor with daily operations, vehicle switch-outs in addition to their scheduled driving shifts. The

position requires the ability to work within a number of spheres of operation including both on road

and in the office. The position requires an understanding of administrative components of the

operation and requires the ability to work on several computer platforms such as payroll, internal

reporting and scheduling.

The hours of work are 7 days on, 7 days off, 12-hour shifts - rotating days and overnights.

Primary Responsibilities

• Maintain paperwork and timesheets/vacations are required

• Performs daily circle checks on spare vehicles and is prepared to switch off broken down
• vehicles or complete a run-on last-minute notice.

• Immediately reports and documents all injuries, collisions or property damage that occurs

• Performs safety blitzes or road observations on drivers at the direction of the Operations
• Supervisor

• Immediate point of contact for resolutions of issues affecting daily operations or escalate to
• Supervisor level if needed

• Assist with issues involving IT equipment such as tablets and smart card readers

• All other duties as outlined by Transit Supervisor

Requirements:

Requirements

The ideal candidate will posses the following qualifications that include, but are not limited to, the

following:

• High school diploma or equivalent

• Must possess basic computer skills in Microsoft Office (Excel, Word, Outlook, etc.)

• Must have a valid \xe2\x80\x9cG\xe2\x80\x9d class license

• Must possess a clean drivers abstract

• Must possess a clean criminal record search

• Excellent, strong proven customer service experience

• Professional telephone manner

• Good organization and communications skills

Benefits:

Why work for us?

• Employee and Family Assistance Program
• Employee Referral Bonus
• Great company culture
• Award Winning
• Growth oriented company
• Subsidiary of Global Transportation Provider (Transdev)
• Employee recognition

Sounds interesting? Please send your resume directly to Kasthury Kanesalingam, Talent Acquisition Specialist at

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

***We thank all applicants, however only those under consideration will be contacted. ***

Voyago