Job Description

About Us

Drain Hacks is a leading drain cleaning company

serving commercial and residential customers in and around Calgary. Established in 2020, we specialize in professional, comprehensive drain and sewer line cleaning, maintenance, repair and inspection services for residential dwellings, multi-unit apartment condo buildings and townhouse complexes, and commercial facilities. Our services run the gamut - from unclogging bathroom toilets, to preventative stack maintenance to hydro-jetting sanitary lines, to wastewater vacuum extraction to video inspection services - and everything in between. We are owned and operated by family men who strive to offer a work life balance for employees in a supportive team environment. We

value integrity, resourcefulness, quality workmanship and above all - excellent customer service.

We work hard to earn the tagline

"Calgary's Drain Experts"

on every job we do.

The Opportunity

We're looking for an experienced

Drain Technician

who brings with them, "some mad drain skills" to add to our core team. You're a

reliable problem solver

with

solid drain experience

- cleaning and clearing everything from sewer backups to the kitchen sink. As the face of the company, no matter the job, you'll exude a

positive "can-do" attitude

, have a

strong work ethic

and

take pride in a job well done

. Whether on your own doing service calls or pitching in with other members of the team, you'll be equally comfortable and effective. You'll

arrive to work promptly, conduct yourself courteously and professionally

, quietly instilling a confidence in your ability to

safely operate a variety of drain cleaning machinery

and equipment. You're

thorough, neat, and efficient

and you'll

leave our customers feeling happy

they called Drain Hacks. Being a flexible

quick study

who will swiftly learn how to use our field management software as an integral part of your role along with your ability to

communicate effectively both verbally and digitally

are also key factors to your success on the team.

________________________________

Drain Technician

Responsibilities

Safely and effectively operate a variety augering machinery, equipment and tools to solve drain related issues in residential, multi-unit dwelling and commercial buildings and facilities Perform a variety of tasks such as vertical stack cleaning, parkade drain line replacements, sump pit cleaning, etc. Independently assess, troubleshoot and effectively resolve and test complex and challenging drainage issues Safely and responsibly operate a company vehicle - with and without pulling a trailer, promptly reporting safety or maintenance issues Reliably report for work promptly and perform duties quickly and efficiently to meet scheduled job parameters Be willing to work regular on-call rotation for after-hours, weekend or holiday service (minimum 1 week/month) Exhibit courteous professionalism in all interpersonal interactions Consistently demonstrate careful, and clean and tidy work practices, including keeping a clean and organized work vehicle Rigorously adhering to all company and customer safety protocols Supervise drain tech helpers and labourer as may be required Responsibly maintain and manage approved inventory of core "truck-stock" parts and materials onboard company vehicle Become proficient in use of field management software to find and understand job / customer requirements; to follow directions provided; and to manage work schedule, track time, capture job notes and to record expenses Capture clear and concise job notes using proscribed format Consistently record detailed list of parts and materials used for all work performed Comply with all internal policies and procedures
Skills & Experience

Thorough knowledge and understanding of drainage systems, plumbing fixtures and components and venting systems across all building types (residential, commercial facilities, multi-unit dwellings) Highly skilled at effectively clear difficult drain blockages Ability to quickly assess and troubleshoot drain and leak related issues Demonstrated resourcefulness and proficiency in safe and responsible operation of a range of drain line machinery and equipment Excellent on the job performance and safety record Commitment to safety, quality workmanship and maintaining clean work environment Strong customer service and communication skills, able to go above and beyond. Experience interacting with digital technology to reference job calendar and work order information, to track time and capture job notes, images and expenses Excellent problem-solving skills and attention to detail Able to work independently or as part of a team in a fast-paced environment Previous experience in facilities maintenance is considered an asset Basic knowledge of electrical and mechanical fundamentals is considered an asset Ability to comfortably back a trailer into a parking stall is considered an asset
Requirements

Minimum of 3 to 5 years drain cleaning experience Valid Class 5 Alberta Driver's License for at least 10 years Clean drivers abstract Excellent written and verbal command of the English language Satisfactory Police Information Check Ability to lift 50 + lbs Ability to work in awkward positions Certifications such as First Aid certification, will be considered an asset
Work Site Environment

Driving to jobsites Operating high tension drain auguring equipment/cables Operating high pressure and temperature steam/water jetting equipment Running electrical hand tools/equipment Exposure to methane gas (sewer) Use of chemicals (drain treatments, solvents and adhesives) Physically demanding Working in awkward positions Working at height Outdoors Hot / Cold Wet / damp Noisy Dusty

To be considered for this position, references and a current driver's abstract must be submitted with your application.

Job Types: Full-time, Permanent

Pay: $30.00-$40.00 per hour

Expected hours: 40 - 50 per week

Additional pay:

Overtime pay
Benefits:

Company car Dental care Extended health care Life insurance On-site parking Vision care
Schedule:

8 hour shift Monday to Friday Night shift On call Overtime Weekends as needed
Education:

Secondary School (required)
Experience:

Drain Cleaning: 3 years (required)
Language:

English (required)
Licence/Certification:

Alberta Driving Licence (required)
Location:

Calgary, AB (required)
Work Location: In person

Application deadline: 2025-03-22