Job Description

: DIVISIONAL OPERATIONS ADVISOR FACULTY OF ARTS AND SCIENCES
NorQuesters are difference makers and we're searching for someone with a keen interest and strong knowledge base in business and operations to contribute to the success of our Faculty of Arts and Sciences. The Divisional Operations Advisor reports to the Business Operations Manager and directly supports the Academic Program Managers (APMs) and Program Chairs as academic leaders.
This role brings a high level of business acumen to the division providing advice, expertise, and support to functions such as: business planning, enrolment planning, timetabling, processing contracts and practicum MOAs, dual credit delivery, conducting Post Enrolment Requisite Checks, business activity analysis, documentation, and evaluation of outcomes. This role's developed expertise within their portfolio will allow them to collaborate with the academic leaders as a highly-valued partner, while also demonstrating the capability to work with peers supporting other portfolios, to determine synergies and needs across the division.
HOW YOU’LL MAKE A DIFFERENCE

• 
  Collaborate with the Business Operation Manager and APMs and in creating, implementing, analyzing, evaluating, documenting, and reporting business activities to meet outcomes of the Program/Portfolio Business Plan.
• Administer business and operations activities that support credit and non-credit programming including: timetabling, program development documentation, course evaluation surveys and reports, architecture changes, non-credit course market research and development, curriculum sustainment projects, PeopleSoft queries and reporting.
• Process all contracts (Fee for Service, Service Contract, MOA, MOU, Grants, Articulation Agreements, etc.) via the Contract Management System.
• Facilitate people in the department to work smarter, meet outcomes effectively and efficiently, and move the division forward in meeting strategic goals.
• Support student recruitment activities in the program, liaising with divisional representatives to provide resources and support to annual call-outs for events, website review, and other student-facing initiatives.
• Train and support the Program Administrator in triaging complex prospect requests.
• Lead the Program Advisory Committee communications and engagement, and draft communications for other external stakeholders to the program.

WHAT YOU BRING

• 
  Bachelor’s Degree in Business is preferred, but we’ll look at combinations of education and experience.
• 3+ years' directly related experience in a post-secondary environment or similarly complex portfolio.

WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker you bring:

• Exceptional proficiency in technology.
• Demonstrated successful work history in process improvement, project management, and business analysis.
• Exceptional professionalism, accountability and dependability.
• Meticulous quality of work.
• You can live our Values, are customer driven, a critical thinker and problem solver, and a continuous learner.

SALARY: $47,805 - $62,133 reflective upon what you bring AKA your education and experience plus immediate access to vacation and illness days. This is a full-time permanent position with immediate access to our great benefits and pension program.
COMPETITION NUMBER: 2022-3589
CLOSING DATE: August 20, 2022
Apply: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.
Psst: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

Difference Makers. If we were to describe what NorQuest College is, we’d say these two words. We are so fundamentally driven in our mission to make a difference to our students, our community, and to our fellow NorQuesters, that it guides what we do, who we meet, and where we are headed.
So how do we make differences?

• We empower NorQuesters. When it comes to working, it’s up to you to decide where (on campus or from another location) and how you work. NorQuesters are expected to embody our Qs—lead from where you are, be dependable, find ways forward—to name a few, but how you do that is your choice!
• We unlock potential. Whether its newcomers to Canada who want to improve their English, students who want to complete their academic upgrading, learners pursuing post-secondary education, or anyone who wishes to strengthen their skills through professional development, our passion to educate touches people of all levels and all backgrounds.
• We strengthen Alberta. From our graduates who hit the ground running, to our partnerships with government, industry, and business, to our commitment to communities, including a dedicated focus on Indigenous communities, we contribute to our province and make it stronger. We strive to be an employer of choice for First Nations, Metis and Inuit people in Canada by leading, supporting, and being an ally through our work toward decolonization, reconciliation, and Indigenization.
  
  
  

And that’s a snapshot of how we are Difference Makers. But there’s so much more to us and we invite you to explore further!