Job Description

Description :

Federated Co-operatives Limited (FCL) is hiring a Senior Operations Advisor on a permanent full-time basis at our Home Office in Saskatoon, SK.

Who we are:

As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together. To learn more about who we are, visit .

What you\xe2\x80\x99ll do:

You will be responsible for leading the Operational Support Analyst team, ensuring excellence in crop protection/seed supply chain and customer experience, and collaborating with various ag stakeholders.

Order Procurement and Delivery Excellence

• You will be ultimately accountable for timely, accurate order process, from intake to delivery. This will include leading the execution for FCL booking programs to local Co-ops, securing orders with the objective of achieving annual sales/margin targets, through forecasts and analytics from local Co-ops
• You will be working closely with the Senior Manager, Operational Support to monitor execution of orders/contracts (involving FCL, Local Co-ops and manufacturers) to determine CRS exposure and take necessary steps when exposure exceeds acceptable levels.
• You will be responsible for navigating the supply chain to ensure that product arrives on-time or alternative products can be found/delivered to local Co-ops to ensure solutions are provided for front line customers.

Industry Expertise: Customer Guidance

• You will lead the operational team to deliver the Ag Solutions\xe2\x80\x99 value proposition to local Co-ops and to suppliers by acting as an expert liaison who can navigate Crop Protection and Seed Market letters. This will include analyzing, overseeing and communicating competitive trends, providing logistical updates, and gathering market data on a regional level to provide local Co-ops with strategic recommendations on competitive pricing, logistics, supply and inventory issues.
• You will be accountable to provide timely data-supported product positioning recommendations, in collaboration with other stakeholders, enabling local Co-ops to make informed purchasing and marketing decisions that are supportive and aligned with the overall CRS strategy.
• You will provide input and recommendations to the Senior Manager, Operational Support in the development of the annual wholesale crop input business plan as well as the annual budget. You will also provide input and clarity via quarterly progress reports. This will be accomplished through competitor and market analysis, including an evaluation of products and services to be provided.

Leading the Team

• You will lead, train and coach the OSA team. This will include building and fostering a culture of customers service excellence, integrity, and responsibility with each interaction with local co-ops, to maintain alignment on key initiatives.

The Trusted Advisor; Champion of Customer Experience

• You will ensure the highest level of customer service excellence to local Co-ops.
• You will lead by example with travel to local Co-ops to build in-person relationships, further fostering trust with local Co-op locations.

Why it matters:

Our Agro team helps to feed and grow Western Canadian communities by sourcing and distributing products and services to local Co-ops in the feed, crop supplies and fertilizer business.

Who you are:

You are looking for a career in Sales & Marketing and:

• You have a Bachelor\xe2\x80\x99s Degree in Commerce or Agriculture.
• You have a minimum of 8+ years of progressively responsible experience in agriculture sales, purchasing or marketing (a combination of relevant education and experience may be considered)
• There will be a preference for crop input industry experience.
• You\xe2\x80\x99re honest and trustworthy, are results oriented and strive to be the best in what you do.
• You believe in collaboration, building relationships and value the perspectives of others

Our Team Members receive competitive salaries, short-term incentives, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop, and to foster a culture of teamwork and innovation.

FCL embraces diversity and inclusion. We\xe2\x80\x99re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience for all to allow you to be at your best. If you require an accommodation during the recruitment process, we invite you to submit your accommodation requests to us via fclhr@fcl.crs and we will work through your request with you. All information received will be kept confidential.

If this opportunity speaks to you, we invite you to apply by January 15, 2023.

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

Please note you may be required to undergo a background check and substance test in accordance with FCL policies. FCLLP

Interested in this role, but don\xe2\x80\x99t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At FCL we are committed to creating a workforce that is as diverse as our communities, so if this sounds like something you would be interested in, we encourage you to apply!

Federated Co-operatives