Job Description

Position Overview:
NCSG Crane & Heavy Haul Trans Tech has an open position for a Dispatcher / Project Coordinator. The successful candidate will be an integral member of the team responsible for overseeing the overall delivery of specialized hauling services to serve our clients needs. This position based out of our Acheson branch will ensure that precise, professional, and accurate information is conveyed between dispatch office and field operations to ensure required support equipment and personnel are provided to clients and to support the company in the attainment of goals related to Transportation Safety. The role will also include the responsibility coordinating awarded projects for the transportation group. Our ideal candidate will have familiarity with Jack and Roll functions, Oilfield Hauling Equipment with a Dispatch/ Project Coordinator Operations background along with a proven track record of interacting with clients relations.

Why join our team?

• Strong Company Culture and Core Values.
• Competitive Wages.
• Medical and Dental Plan.
• Matching RSP program.

Your success will be determined by your ability to:

• Be aware and in pursuit of opportunities for account growth and new business, including cross-selling services for client activity in other geographies covered by the company.
• Works closely with the operations team to maintain a continuous knowledge on project status to identify potential issues and/or opportunities within or related to the project.
• Coordinating maintenance schedule on all equipment to ensure a safe working condition. All routine maintenance is done on a regular basis.
• Coordinate driver movements, direct drivers, distribute routing, schedule drivers to handle loads, monitor required documentation, cross-reference tickets and driver timecards, ensure billing practices are followed and meet customer service requirements.
• Coordinate and organize Permits, Line lifts and route surveys for overweight & over dimensional loads.
• Coordinating personnel and equipment for designated projects.
• Coordinating awarded transportation projects, which includes being the point of contact with client, scheduling and billing.
• Ensuring that all personnel maintain a safety comes first philosophy and supporting a strong safety culture.
• Answering and directing calls during regular business hours as well as after hours.
• Ensuring that all jobs are conducted within company and government policies and regulations.
• Ensuring that all personnel have the required safety courses and certifications.
• Assist with safety orientations and coordinate training for all new and existing personnel.
• Liaise with the HS&E and Training division to continually enhance the transportation safety and compliance systems.
• Maintain the document management processes necessary for ensuring record keeping compliance.
• Completes special projects as assigned.

Qualifications:

• 1-3 years experience in a fast-paced branch/plant site environment carrying out a similar role.
• Minimum High School Diploma; additional related experience / training an asset.
• Previous experience with project coordinating, scheduling, or dispatching an asset.
• Accommodating, personable and comfortable in dealing with a variety of different peers.
• Must be highly organized / focused and able to handle a full workload while having strong attention to detail.
• Proficient in various computer applications (Microsoft word and excel)
• Excellent oral and written communications abilities.
• Excellent interpersonal and customer service skills.
• Team player.

Company Overview:
Founded in 1987, NCSG has a long history of service excellence. With approximately 350 employees in 10 branches across 9 locations throughout Western Canada, NCSG provides crane, heavy haul and oil field hauling services to various industries. Through an innovative and collaborative approach with our customers, we are able to provide turnkey crane and heavy haul solutions to maximize efficiencies and minimize cost impact.
NCSG is headquartered in Acheson, Alberta and is one of the top fully operated and maintained crane companies in Western Canada. We are people business and our success would not be possible without our valued employees aligning around our core values and working towards our common goal of Inspiring Solutions. For further information please see our website www.ncsg.com.