Dispatch personnel and equipment in response to service requests; organize and coordinate the activities of field units.
Conduct various administrative duties, including but not limited to, customer service, invoicing, and hiring/orientations.
Manage relationships with key operations vendors.
Work closely with office administrators, supervisors, employees, and contractors to ensure the client's expectations are met.
Communicate politely and adequately with customers and employees on a daily basis.
Facilitate and maintain on-time performance.
Manage hours of services for drivers
Manage and invoice rental equipment
Help with the onboarding process to orientate new hires
Provide mentorship to employees
Required Skills and Experience:
Working knowledge of all applicable regulations governing transportation across various provinces (not limited to Hours of Service, Weights and Dimensions)
Ability to create and maintain professional relationships with all customers, employees, vendors, and management
Strong and effective written and verbal communication skills
Strong computer skills
Demonstrate time management and priority setting skills
Ability to maintain composure in a fast paced environment
Must be highly organized and able to multitask
Must be accustomed to busy phones
Ability to adjust priorities on short notice
Ability to work independently and as a team player
Previous dispatch experience is necessary
Pipe yard experience an asset
ELD Experience is an asset but not required
Job Type: Part time + (TBD)
Hours TBD
Pay: $30.00-$40.00 per hour
Benefits:
Dental care
Extended health care
Vision care
Schedule:
Monday to Friday
On call
Weekends as needed
Work Location: Whitecourt, In person
Job Type: Part-time
Pay: $30.00-$40.00 per hour
Expected hours: 40 per week
Additional pay:
Overtime pay
Benefits:
Casual dress
Dental care
Life insurance
On-site parking
Vision care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
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