Job Description

Full-Time Dispatch Assistant

Monday to Friday - 06:00AM-2:30PM

About Us:

Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer.

We are looking for a highly organized

Dispatch Assistant

who thrives in a fast-paced environment to join our team at our

Coquitlam Terminal

. The successful candidate will support day-to-day dispatch operations to ensure the timely and efficient delivery of freight.

What You'll Do:

Enter pickup and delivery information accurately into the Transportation Management System (TMS). Contact customers to confirm delivery arrangements and provide updates as required. Make outbound calls to consignees and other stakeholders on behalf of Dispatchers. Schedule and book delivery appointments, ensuring all details are recorded in the TMS. Greet and assist drivers and customers at the dispatch window in a professional and courteous manner. Maintain and update Bill of Lading (BOL) notes with relevant shipment information. Support Dispatchers with administrative tasks and coordination of duties as needed. Proactively address and help resolve logistical issues or scheduling conflicts. Perform other related duties and administrative support tasks as assigned.

Requirements:

Successful completion of Grade 12, with a minimum of one (1) year transportation industry experience; or an equivalent combination of education, training and experience. Knowledge of LTL freight-handling requirements. Solid knowledge of the geography of British Columbia. Experience with a Transportation Management System (TMS) preferred. Dispatch and customer service experience preferred.

Who You Are:

Proficient in the use of the Microsoft Office suite of programs. Ability to effectively plan and organize self, prioritize tasks, and allocate time and resources accordingly to ensure completion within set timelines. Customer focused and responds to inquiries in a timely manner; takes responsibility for meeting internal and external customer requirements and solving problems. Excellent communication skills, both written and verbal, in order to be effective in requesting and delivering information. Self-starter who has the ability to exercise considerable independence, judgement, confidence in decision-making and requires minimal supervision; takes initiatives to make things happen without being asked and anticipates tasks that need to be done. Flexibility to work different shifts and overtime as required.

Why Apply?

Pay rate: $24.50 - $27.22 per hour Extended Health and Dental Life Insurance/AD&D Employee Assistance Program Employer matched RRSP Opportunity to work with a leading freight organization, proudly serving BC
Job Types: Full-time, Permanent

Pay: $24.50-$27.22 per hour

Expected hours: 40 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking RRSP match
Application question(s):

Are you legally entitled to work in Canada? How many years of freight handling experience do you have?
Work Location: In person