Job Description

SunDog Transportation and Tours has been proudly serving guests in the Canadian Rockies for over 25 years. Based in Jasper, Alberta, we specialize in sightseeing tours, scheduled shuttle services, and private transportation. We live and breathe the mountains--and love helping others experience them.

We're currently looking for a

Dispatch and Logistics Assistant

to support our operations team. This role is key to ensuring our services run safely and on time. You'll work closely with the Dispatch and Logistics Coordinator to help manage daily scheduling, communication, and trip logistics.

About the Role

As a

Dispatch and Logistics Assistant

, you'll play a hands-on role in keeping our transportation services running smoothly. You'll assist in coordinating drivers, preparing trip documents, updating schedules, and communicating real-time changes to staff and guests. This is a great opportunity for someone looking to grow into a leadership role in transportation or operations.

Key Responsibilities

Support daily dispatch operations and assist with driver scheduling Prepare and distribute trip sheets and route information Communicate trip details, updates, and delays to drivers and staff Monitor vehicle assignments and cleanliness in coordination with operations and maintenance teams Update and maintain digital dispatch records and logs Track road conditions, construction, weather, and other potential disruptions Provide administrative support to the reservations and operations team Work with third-party partners, tour directors, and team members to support guest needs

Qualifications

High school diploma or equivalent Strong organizational and communication skills Experience in dispatch, logistics, or customer service is an asset Computer proficiency (Google Workspace, MS Office, basic scheduling tools) Ability to adapt to fast-changing schedules and operational needs Knowledge of the Canadian Rockies and Jasper area is a plus Ability to lift up to 50 lbs occasionally
Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Company events Extended health care On-site parking Paid time off
Flexible language requirement:

French not required
Schedule:

Evening shift Weekends as needed
Application question(s):

Describe a high-pressure situation you encountered at work. How did you handle it, and what was the outcome? Can you describe a time when you successfully managed multiple tasks or priorities at once?
Location:

Jasper, AB (preferred)
Work Location: In person