Job Description

Disability Case Manager

Location: Vancouver, Edmonton, Calgary, and nearby areas (100% Remote)

Contract Length: 6 Months with the possibility of extension.

Responsibilities

:

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution. Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness. Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions. Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes. Build strong, trust-based relationships with clients, employers, and healthcare providers. Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

Why Join Us?

A comprehensive training program and continuous learning opportunities A supportive, inclusive, and purpose-driven culture Competitive compensation, benefits, and wellness programs Opportunities for career growth and internal mobility A chance to make a real difference in people's lives

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support) Bachelor's degree in Healthcare, Kinesiology or Business 10+ years of professional experience, ideally in healthcare or case management Demonstrated strength in these key skills: Emotional Intelligence Crisis Intervention Case Management Rehabilitation Techniques Analytical Skills Critical Thinking

What You Need to Succeed

Bilingualism (French and English, both oral and written) is NOT required but nice to have in order to answer calls from English- and French-speaking clients across Canada and worldwide. Strong analytical and decision-making skills Resilience and adaptability in fast-paced, emotionally complex situations Comfort with digital tools and multiple platforms A collaborative, team-first mindset.
Job Type: Fixed term contract
Contract length: 6 months

Pay: Up to $50.00 per hour

Expected hours: 40 per week

Work Location: Remote