Insurance Disability Case Manager
Waterloo, ON, CA, Canada
Job Description
IT - Application & Software Development
Waterloo, ON
Contract
Jul 17, 2025
Job title:
Disability Case Manager
Duration:
6 month contract, after which role will become permanent.
Principal tasks and responsibilities include:
Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution. Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness. Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions. Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes. Build strong, trust-based relationships with clients, employers, and healthcare providers. Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.
Our client:
A complex life insurance organization.
Qualifications and pre-requisites
:
Previous experience working as a Disability Case Manager. 2+ years of professional experience, ideally in healthcare or case management Strong analytical and decision-making skills Resilience and adaptability in fast-paced, emotionally complex situations * Comfort with digital tools and multiple platforms
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Job Detail
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Job IdJD2528588
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWaterloo, ON, CA, Canada
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EducationNot mentioned