Job Description

Go with your gut. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family.

Ace Hotel Toronto is our first-ever spot in Canada, built from the ground up in the heart of the Fashion District, near St. Andrew's Playground Park. Our civic hub here is animated by a legacy of homegrown magic, spurred by ingenious types with off-the-wall ideas who've long made the multicultural mosaic of this city their home -- from Queen West and Chinatown to the famed Horseshoe Tavern and on down to the shimmering shores of Lake Ontario.

The Gig

As Director of Sales & Marketing, you will report to the Hotel General Manager and Global VP of Sales, be responsible for planning and delivering both short and long term sales strategies across all market segments and event spaces, nurturing key partnerships, and actively participating in yield and revenue strategies alongside the senior leadership team.

You will have accountability over the Sales and Events teams, with your leadership setting the tone for how we approach customer relationships, internal collaboration, and commercial performance. You will oversee everything from account management and market planning to forecasting, budgeting, reporting, team development, and manage a portfolio of key accounts. This is a sales driven role for someone who thrives on relationship building, data informed decision making, and staying steps ahead of the market. You will also represent Ace at trade shows, client events, and industry gatherings, and must be available to travel, entertain clients, and work flexibly across the week to accommodate time zones and key stakeholder needs.

About You

You have led sales teams in hospitality and know what it takes to inspire high performance Minimum three years of experience as a leader of teams as a DOS or DOSM with a proven track record of hitting KPIs and growing market share Strategic thinker with a hands on approach to leadership and mentorship Exceptionally strong communicator and collaborator who brings people together and drives results Deep knowledge of key market segments including Group, MICE, Consortia, Corporate, and wholesale along with channel strategy Experienced in managing budgets, forecasting, and using tools like Delphi, Amadeus, OTA Insight, and Opera Well connected in the industry and naturally builds rapport with partners and stakeholders Comfortable with flexible working hours and travel and understand that this role goes beyond the typical workday Strong understanding of brand, positioning, and the link between storytelling and sales Enthusiastic, curious, and always looking for ways to improve, grow, and bring others along with you

The Perks

Generous Discounts:

Food & beverage discounts at all Ace Hotels

Global Room Rate Discounts:

Benefit from exclusive discounts on Ace accommodations worldwide.

Retail Perks:

Access special discounts on Ace retail products.

Reward & Recognition:

We offer a variety of programs and events designed to celebrate and acknowledge the hard work and dedication of our team

Health & Wellbeing:

Your wellbeing is our priority, with initiatives that support a healthy work-life balance and healthcare

Community Engagement:

We encourage giving back to the community by providing dedicated

volunteer leave

for employees to support causes they care about.

Join a team that values community, originality, and creativity.

Job Types: Full-time, Permanent

Pay: From $120,000.00 per year

Benefits:

Company events Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site gym On-site parking Paid time off RRSP match Store discount Tuition reimbursement Vision care Wellness program
Work Location: In person