Job Description

About the Role:

We are looking for an experienced and strategic Directorof PropertyManagement to oversee our growing portfolio of rental properties across Calgary. This leadership role is responsible for managing both the rental operations team and on-site property managers, ensuring the performance, occupancy, and profitability of all assets in the portfolio. You will be managing 1.2 billion dollars in real estate, 20-30 staff, and 3000+ units.

Reporting directly to senior leadership, the Rentals Portfolio Manager plays a key role in operational planning, performance monitoring, and aligning property-level execution with the company's broader rental strategy. This individual will be the central point of accountability for rental asset performance, customer experience, and operational excellence.

Key Responsibilities:

Lead, mentor, and manage a team of rental managers, rental coordinators, leasing agents, and property managers, and maintenance staff Oversee day-to-day operations of the full rental portfolio, including leasing, rent collection, tenant relations, and maintenance coordination Develop and implement strategic initiatives to maximize occupancy, revenue, and tenant satisfaction across all rental properties Monitor KPIs and property performance data, and provide regular reporting to executive leadership Ensure brand consistency, customer service standards, and operational procedures are upheld across all sites Collaborate with marketing and leasing teams to support new building launches, rent-up strategies, and ongoing campaigns Coordinate budgeting, forecasting, and expense control across the portfolio Resolve escalated tenant issues and support property managers with complex situations Work closely with the construction and handover teams during new project transitions Ensure compliance with local laws and residential tenancy regulations

Qualifications:

10 years of progressive experience in residential property management, with at least 2 years in a senior or multi-site leadership role Strong understanding of Alberta's Residential Tenancies Act Proven ability to lead and manage teams across multiple properties or locations Exceptional communication, organizational, and conflict resolution skills Results-oriented with a track record of improving performance, retention, and profitability Experience with property management software (e.g., Yardi, Buildium, or equivalent) Valid driver's license and reliable transportation License in Property Management or Broker is an asset

Why Join Us:

Be a key leader in shaping and growing a premium rental portfolio Work within a collaborative and innovative team environment Competitive salary and benefits package Opportunities for growth and leadership within a dynamic real estate organization
Job Type: Full-time

Pay: $75,000.00-$120,000.00 per year

Work Location: In person