Job Description

Director of Marketing

Organization: Miles Nadal Jewish Community Centre

Reports to: Chief Development and Marketing Officer (CDMO)

Position Type: Full-Time, Permanent (40 hours/week)

Start Date: asap

Salary Range: $85,000 - $100,000

Application Deadline: posted until filled

About the MNjcc

The Miles Nadal JCC (MNjcc) is a vibrant and welcoming hub that celebrates diversity, promotes wellness, and fosters a strong sense of community. Located in the heart of downtown Toronto, we offer inclusive programs in fitness, arts and culture, education, and Jewish life, serving people of all backgrounds and abilities. By joining this dynamic Centre of wellness, culture, community and belonging, you will contribute to the well-being of the community and the fibre of a strong and vibrant downtown core.

Position Overview

The Director of Marketing is a senior strategic leader responsible for shaping and executing a multi-channel, integrated marketing and communications strategy that elevates the MNjcc's brand, drives community engagement, and supports programmatic and revenue objectives across all departments.

This role is ideal for a multi-disciplinary marketing professional. Someone who is a visionary strategist and a practical executor, who can navigate complexity and change with grace, and who brings a growth mindset to their leadership. You will oversee all aspects of marketing and communications, including brand management, digital and print content, member and donor communications, advertising, social media, graphic design, public relations, and website oversight.

Reporting to the Chief Development and Marketing Officer (CDMO), you will lead a team of skilled staff and freelancers and collaborate closely with leadership across programming, development, fitness, early childhood education, arts, and community partnerships.

Key Responsibilities

Strategic Leadership

Lead the development, implementation, and evaluation of an Annual Integrated Marketing and Communications Plan aligned with the MNjcc's mission, values, and strategic priorities. Serve as the organization's brand steward, ensuring a cohesive, consistent, and compelling voice and visual identity across all communications. Act as a key advisor to the CDMO and Executive Leadership Team on marketing trends, audience engagement, public perception, and crisis communication. Establish clear KPIs and performance metrics to monitor the impact of marketing efforts and inform data-driven decisions.
Marketing & Communications Operations

Oversee the day-to-day execution of all marketing initiatives across:
o Digital marketing (social media, paid ads, SEO, email marketing)

o Content strategy and storytelling (blogs, member spotlights, success stories, impact reports)

o Print and promotional materials (seasonal program guides, signage, posters, brochures)

o Website oversight (site structure, content updates, UX improvements)

o Internal communications (staff updates, info desk toolkits, cross-departmental alignment)

Lead crisis and issue-based communications in partnership with the CDMO and Executive Team. Direct and manage the MNjcc's bi-weekly member e-newsletter, seasonal print program guides, and regular content across social media channels. Oversee PR and media relations in collaboration with external consultants as needed.
Team Leadership & Collaboration

Supervise and mentor a cross-functional Marketing team, currently including:
o Digital marketing Manager

o Senior Graphic Designer

o Part-time/freelance designers and writers

Foster a team culture of creativity, accountability, and professional development. Work closely with department heads (Programming, Fitness, ECE, Theatre, Development) to understand their objectives and translate them into high-impact campaigns and content. Promote cross-functional collaboration and integration to ensure marketing efforts support both organizational growth and community engagement.
Stakeholder Engagement

Build and maintain strong working relationships with a wide range of internal and external stakeholders, including program staff, donors, partners, and members. Act as a key liaison to multiple community-based initiatives and collaborations. Contribute to community outreach strategies, inclusive representation, and accessible communication practices.
Budgeting & Performance Management

Manage the annual marketing and communications budget with attention to ROI, efficiency, and resource planning. Ensure effective procurement, vendor relationships, media buys, and reporting. Track analytics and produce regular reports on campaign performance, engagement metrics, and areas for optimization.
Qualifications & Competencies

Required:

o Minimum 7-10 years of progressive experience in marketing, communications, or brand strategy roles, with at least 3-5 years in a leadership or supervisory position

o Demonstrated experience developing and executing complex, multi-channel marketing plans

o Proven success in managing teams and leading collaborative, cross-functional projects

o Exceptional written, verbal, and visual communication skills

o Proficiency in marketing platforms and tools, including:

Email marketing (WIX, Mailchimp, Constant Contact, or equivalent) CMS/website management (WIX, WordPress) Social media (Facebook, Instagram, LinkedIn, YouTube) Analytics and reporting tools (Google Analytics, Meta Ads Manager) Graphic design oversight (Canva, Adobe Creative Suite)
Preferred Assets

Experience in community-based, cultural, or non-profit organizations Understanding of the Jewish community and/or interfaith programming contexts Familiarity with AODA standards Knowledge of downtown Toronto's cultural community landscape and downtown demographics
Work Environment & Expectations

Full-time (37.5 hours/week); 4 days in office, per week Occasional evening/weekend availability required for emergency digital communications (e.g., weather-related closures).
Salary and Benefits

Annual salary range: $85,000 - $100,000 (commensurate with experience)

A range of supplemental insurance plans, including medical (including vision care), dental, life, critical illness, and LTD.

An employee assistance program.

Membership for yourself, spouse, and children at the MNjcc Fitness Centre, as well as discounts on most programs.

RRSP matching

Paid time off, including vacation, sick & personal time

Paid time off for Jewish Holidays, if they fall on a weekday

How to apply:

Email resume and cover letter to Prachik@mnjcc.org with the subject - "Application - Director of Marketing". Please let us know how you heard about the position.

Applications will be accepted until September 9, 2025.

Please note, while we appreciate everyone who applies, we are only able to respond to applicants moving to the next stage of the recruitment process.

Alternate Formats and Accommodation:

Miles Nadal JCC values inclusivity, collaboration, physical and mental wellness, and fosters the growth and development of staff. We encourage applications from individuals who demonstrate a commitment to upholding the values of equity, diversity, accessibility and inclusion and will contribute to our inclusive environment. You can learn more about our commitments here: https://www.mnjcc.org/learn-about-the-j.

The MNjcc welcomes and encourages applications from racialized persons/persons of colour, women, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons, people of any and no faith, and others who reflect the diversity of our community, our city, and our country.

Alternate Formats and Accommodation for Individuals with Disabilities:

The MNjcc is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and aims to ensure that dignity, integration, and equality of opportunity are embedded in all aspects of our organization's culture.

In accordance with the AODA, accommodation will be provided throughout the recruitment process for applicants with disabilities. Our human resources department will work with you to arrange reasonable and appropriate accommodation. Please contact Prachi Khatri at:(416) 924-6211 x6203; prachik@mnjcc.org; or in person by appointment.

Job Types: Full-time, Permanent

Pay: $85,000.00-$100,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site childcare On-site gym Paid time off RRSP match Vision care Wellness program
Work Location: In person

Application deadline: 2025-09-09