Job Description

Job Number

:

53212

Get a behind-the-scenes look at this exciting opportunity by listening to Jennifer Badry, Interim Chief Communications Officer, in this exclusive podcast (https://bit.ly/42jYHSu). Jennifer provides an overview of the important work happening in this unique area of communications. We also learn what she is looking for in the ideal candidate for the Director of Marketing, Digital and Creative Services position.


To view a transcript of the conversation, click here (https://bit.ly/3K1pBs2)


The Office of the Chief Communications Officer is looking for an experienced and forward-thinking Director of Marketing, Digital and Creative Services to lead a multi-disciplinary team of talented professionals. This role provides corporate-wide leadership in marketing, digital platforms, creative design, and storytelling, ensuring the corporation's brand, identity, and reputation remain strong, trusted, and Edmontonian-centred. Together, these teams are a key pillar of the branch's centre of excellence model.


As a relationship-based organization, success in this role means leading with both agility and foresight by responding to emerging needs while maintaining a strong, future-focused strategic vision. This includes the ability to translate transformational strategic plans, such as the City Plan and corporate strategic framework, into tangible roadmaps that offer the team clear direction and measurable outcomes.


This particular Director role will be instrumental in shaping the City's communications. Your leadership will drive integration, not only within the Office of the Chief Communications Officer but also across all departments, fostering collaboration and leveraging diverse expertise for a variety of initiatives.

What will you do?

As Director, you will serve as both a strategist and a coach, guiding your team to deliver innovative, accessible, and engaging creative solutions that truly reflect Edmonton's identity and values Inspire and empower team members through effective mentorship, clear communication, and a commitment to foster a positive and inclusive work environment Shape and refine a cohesive corporate brand and place brand platform, enabling the City to communicate with a unified voice, enhance clarity, and build trust with Edmontonians, employees, and Council Advance the City's corporate brand through ongoing consultation Work to genuinely integrate and reflect diverse voices, including Indigenous voices and experiences, in alignment with the City's Indigenous Framework Lead and optimize marketing processes to execute efficient, data-driven campaigns, ensuring data accuracy and seamless workflow Develop and implement journey maps and campaigns across all lifecycle stages, delivering tailored messaging and engagement strategies (such as centralized intake) and strategically adopting new marketing technologies Develop and enhance the City's digital strategy from a marketing and communications user experience perspective, incorporating technical best practices and industry trends. Foster strong collaborative relationships with internal teams, external partners to drive mutual understanding and achieve shared goals Ensure seamless integration of efforts to communicate the City's progress effectively on key initiatives and issues related to the advancement of the City Plan.

Qualifications

:Experience, knowledge, training, and/or education in Communications, Marketing, Public Relations, Business, Design or a related field Corporate communications or marketing experience in a senior leadership role within a large, complex organization Combinations of education and experience will be considered

Assets:

Master's Degree in a related field Accreditation with the International Association of Business Communicators (IABC) or the Canadian Public Relations Society

Skills Required for Success:

Demonstrated leadership abilities to cultivate focus, engagement, and commitment within diverse and complex environments Ability to cultivate strong relationships across diverse teams and partners, fostering collaboration, trust, and mutual respect Expertise in professional service delivery and project execution Flexibility to navigate shifting priorities, maintain resilience, and lead inclusively amidst evolving landscapes Results-driven approach inclusive of strategy development and performance management Proficient negotiation, problem-solving, and conflict resolution skills for inclusive decision-making Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm) Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment and Work Environment:

1 permanent, full-time position Hours of Work: 36.9 hours per week, Monday - Friday. This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite. Salary: (Annually) $142,206.08 - $177,758.62 Hire is dependent on Criminal Information Check satisfactory to the City of Edmonton. There may be a cost associated with this requirement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact

employment@edmonton.ca

. Learn more about our benefits

https://bit.ly/COEbenefits

.

Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.

Talent Acquisition Consultant:

JM/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.


IND 123

Classification Title

:

ML4

Posting Date

:

Sep 15, 2025

Closing Date

:

Sept 29, 2025 11:59:00 PM (MDT)

Number of Openings (up to)

:

1 - Permanent Full-time

Union

:

Management

Department

:

Office of the Chief Communications Officer

Work Location(s)

:

11th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4