The Director of Housing Services is responsible for managing assigned housing operations and staff teams; managing contracts with program funders and various contractors; ensures effective program service delivery; the oversight, implementation, and evaluation of housing asset and capital planning; and participates in the development and update of policy and procedures, program evaluation, and budget compliance. This position writes grants, proposals and reports related to housing projects, upgrades and new housing developments. The Director monitors the service delivery of housing workers by assisting and providing various services to tenants for structure, consistency, and quality of guidance and supervision. Discusses difficult and sensitive issues or problems with staff and tenants. Liaison with BC Housing and community organizations as required for housing purposes.
This position supervises department staff and is effectively involved in the hiring, training, supervising/coaching, firing and disciplining processes of housing department personnel. The Director assists in development and implementation of long range and strategic plans
Qualifications:
Completion of university degree or college certification in skill sets relative to operational / administrative management of the Association's housing stock and related services; planning and organizing; human resources; analytical and communications; and mental health and social services knowledge
Three to five years progressively more responsible program management experience with an in-depth working knowledge of social housing-based programs and services, applicable legislation and policies; and issues surrounding assigned community relations.
Strong project, capital and asset management skills
Ability to clearly understand financial statements and budgeting skills
Excellent oral, written, facilitation and interpersonal communications skills.
Demonstrated teamwork, leadership and supervisory skills.
Well-developed planning, organizing, controlling and administrative skills.
Ability to function independently, and frequently under pressure, while managing stressful and emergency / crisis situations, is an on-going expectation. Participation at meetings, conferences and other events may involve long work days, and or evening and weekend work.
Current BC Driver's License and clean criminal record
Job Types: Full-time, Permanent
Pay: $80,134.60 per year
Benefits:
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care
Work Location: Hybrid remote in Cranbrook, BC V1C 5L9
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