Job Description

Director of Housing Programs - Connections for Seniors

Position Overview

The Director leads the planned expansion and oversight of emergency housing (47 beds), supportive housing units (15 units), housing case management team, and a drop-in housing support program. This senior leadership role focuses on scaling operations, enhancing quality of service delivery, and strengthening client-centered case management

Key Responsibilities

1. Strategic Growth & Program Leadership

Lead planning and execution of housing program growth, aligning initiatives with organizational strategy and emerging community needs (e.g. scaling capacity, funding diversification) Design and evaluate new service models based on best practices such as Housing First and trauma-informed care Oversee development of housing program policies, protocols, and case management frameworks.

2. Program Management & Delivery

Ensure high-quality, consistent delivery across emergency housing, supportive units, case management, and drop-in supports--emphasizing wrap-around care and harm reduction approaches . Monitor performance indicators, report client outcomes, and evaluate program impact. Lead crisis response and on-call system protocols to guarantee client safety and responsive service operations

3. Team Leadership & Staff Development

Manage and mentor all housing program staff, including case managers and housing support workers. Support recruitment, training, supervision, performance reviews, and professional development aligned with trauma-informed, person-centered approaches

4. Community Partnership & Stakeholder Engagement

Build and maintain collaborative relationships with funders, community agencies, social service networks, and government organizations in the homelessness and seniors support sectors . Represent Connections for Seniors in external tables, system planning groups, and advocacy forums.

5. Financial & Operational Oversight

Lead budgeting, financial monitoring, and resource allocation for housing programs. Prepare funding proposals, grant applications, and program reports to ensure fiscal sustainability and compliance

Qualifications & SkillsEducation

Bachelor's or Master's degree in Social Work, Public Administration, Gerontology, or a relevant discipline; equivalent experience considered .

Experience

Minimum 5 years of progressive experience in housing-focused social services, including leadership or management responsibilities--ideally within health, supportive or emergency housing contexts Working knowledge of Housing First, harm reduction, trauma-informed care, seniors support, and case management best practices Experience working with vulnerable adults, including seniors experiencing housing insecurity or homelessness.

Core Competencies

Leadership in scaling programs and guiding multidisciplinary teams. Analytical and strategic thinking, with ability to track performance and adjust program delivery. Strong interpersonal skills: conflict mediation, relationship-building, equity lens, and inclusive leadership. Excellent written and oral communication for client engagement, reporting, and external representation. Comfort with data systems and Microsoft Office (Word, Excel, PowerPoint). Availability for occasional on-call duties.

Why This Role Matters

This Director plays a pivotal role in expanding vital housing supports for seniors at risk--overseeing emergency shelter, housing stabilization, case management, and drop?in programs. With a community?centered, compassionate approach, they lead meaningful impact, strengthen partnerships, and ensure quality supports for vulnerable populations.

Job Types: Full-time, Permanent

Pay: $75,000.00-$80,000.00 per year

Benefits:

Dental care Extended health care On-site parking RRSP match
Schedule:

8 hour shift Day shift Monday to Friday On call Weekends as needed
Work Location: In person