Job Description

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Are you actively looking for a new opportunity? Or just checking the market? Well\xe2\x80\xa6 you might just be in the right place!

Lightspeed is on the hunt for a risk and fraud expert to join our team as the Director of Fraud and Risk. Through its suite of products, Lightspeed processes billions in transaction volume, and we are looking for a leader who can drive our Risk strategy. As Lightspeed is a fast-moving, growing organization, we need someone who can jump in and help us scale.

What you\'ll be responsible for:

• Manage Lightspeed\'s Payments Risk, including Loss, Chargebacks, and Fraud
• Identify gaps, threats, and opportunities in our processes and products. Develop mitigation strategies, product recommendations and feature enhancements to address weaknesses and improve our systems.
• Work closely with stakeholders to implement fraud prevention solutions and risk reporting in new and existing
• Maintain and adapt the policies and procedures to be followed by the Transaction Review and Risk functions
• Own Lightspeed\'s suite of risk monitoring tools, maintaining existing partnerships, sourcing new external tools, using existing analytics and building internal tooling as necessary
• Design and implement management reporting to inform management of risk incidents, losses and potential losses. Conduct investigation and post-mortem of incidents as appropriate.

What you\'ll be bringing to the team:

• 5+ years of experience in a fraud and/or risk management role in merchant payments
• Deep understanding of the ins and outs of payments processing, you have deep subject matter expertise and understand all aspects of the payments industry and regulations governing it, especially risk management and analytics
• Ability to design and document risk policies in a dynamic fast paced environment
• Exceptional interpersonal skills and interactions with a wide range of levels across the organization
• Top-notch communication skills, both written and verbal.
• Comfort with ambiguity and strong sense of curiosity
• Sound judgment, strong problem solving and analytical skills
• Sense of urgency and attention to detail
• Ability to manage multiple priorities, assign appropriate resources, ensure quality, professional work and maintain high standards
• Efficiency and ability to take ownership of results
• Strong working knowledge of Excel required, knowledge of SQL a plus.

What\'s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that\'s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

\xe2\x80\xa6 and enjoy a range of benefits that\'ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Paid leave assistance for new parents
• LinkedIn learning
• Volunteer days

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you\'re proud to come to every day. For a glimpse into our world check out our .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal\'s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed\'s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montr\xc3\xa9al, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our .

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