Job Description

Career Opportunity

Internal/External



Director, Family Services

Full Time, 5 Year Term

For successful Inuit applicant, position will be offered as Indeterminate.



It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.



Under the direction of the Executive Director, the Director of Family Services will support the members of the Tungasuvvingat Inuit (TI) management team in the process of program development and delivery. The Director of Family Services is accountable for delivering a wide range of family social services program including child protection, foster care, child/adults with disabilities, family violence, child abuse prevention and advocacy for vulnerable groups who cannot advocate for themselves. Working in close collaboration with the Executive Director, the Executive Team and with Program Managers, the Director will lead and/or support the assessment of family program and service needs; program, project and event planning, budgeting and evaluation; revenue generation; proposal development; and liaison with government, corporate, and not for profit partners and funding agencies. The Director of Family Services utilizes and incorporates the 8 Guiding Principles of Inuit Qaujimajatuqangit and Inuit traditional teachings when approaching all areas of responsibilities.

Responsibilities:

Corporate Program Planning and Management Support

Undertake research to identify and prioritize the program and service needs of TI's membership and service area. Participate in the development of strategic, operational, program and project plans for TI. Assist Program Managers in preparing, planning and budgeting materials for inclusion in TI's strategic and operational planning. Review and develop corporate policies and procedures to identify gaps or revision needs. Define and monitor program and service delivery standards.

Program Planning and Management Support

Support Program Managers in analyzing community needs based on research and community input. Support program/service design by assisting in defining: Program goals, objectives, intakes, outputs and outcomes. Financial, facility, equipment, materials, policy and human resources needs. Impact on and linkages with other TI programs, TI general management and administration, and TI governance. Program evaluation and program performance measurement/monitoring framework. Support annual program planning Support program delivery by preparing funding applications, identifying and ensuring recording of data to meet reporting requirements as well as assisting Program Managers in reporting to meet third party financial and operational reporting requirements.

Human Resources Planning and Management

Identify direct and secondary staffing and training needs associated with program and service delivery. Identify opportunities for staffing efficiencies at the program level through shared resources with other programs. Support the development and maintenance of a program-focused performance review framework and process.

Community Relations and Advocacy

Prepare literature, news releases, features and materials to promote TI programs, services, events, and corporate achievements to multiple audiences. Establish effective working relationships, collaborative arrangements and support networks with Inuit and other community groups, funders, partners, and government representatives at the municipal, provincial and federal levels. Support the development of TI advocacy plans and position reports, briefs and policy positions. Represent TI, as delegated by the Executive Director, in all relationships with other organizations, planning bodies, the community and the media.

Financial Planning and Management

Develop and assist in implementing a revenue generation plan for specific programs Assist in the preparation of a comprehensive annual budget for programs and services Assist in the preparation and submission of program financial reports, internally and to funders as required.

Revenue Generation

Maintain existing and identify additional potential funding sources linked to TI strategic goals to support TI programs, services, events, and operations. Establish and implement longer-term revenue generation strategies. Prepare funding proposals based on program, service, and the annual operational plan. Monitor donor organizations and departments, funders, programs, and other potential revenues sources. Implement and monitor revenue generation policy, donor recognition policy, and partnership policy.

Qualifications:

The ideal candidate must have knowledge of and appreciation for Inuit culture and values, Inuit Qaujimajatuqangit as well as the unique needs and issues impacting Inuit community. Must have knowledge of Child Welfare, Family Violence and Social Services & practices, specialized knowledge of Social Safety net program delivery.



Excellent interpersonal skills, organizational skills, communication skills, problem-solving with strong decision-making capability, research and analysis skills, project management skills, team building and time management skills are required.



Proficient use of MS Word, Excel, PowerPoint, Adobe Acrobat and Human Resource Information System (HRIS), video-conferencing platforms and electronic records management applications and a clear Vulnerable Sector Check with results acceptable to TI is required. Availability of working evenings and weekends is required. Fluency in English is required. The ability to speak Inuktitut is preferred. Must have a Valid Driver's license and own reliable vehicle.



Undergraduate Degree or diploma in social services, psychology, sociology, education, or another relevant field is required. Master's degree in a similar or relevant field is preferred. Executive/Business Coaching certification is preferred.



Seven years' experience dealing with progressively complex environments is required. Five years of experience in program management, advocacy, budget preparation as well as experience overseeing groups of over 20 employees is required. Previous experience working with Inuit and/or other Indigenous populations is preferred.



Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above. *



Salary and Benefits

TI offers a competitive total compensation package. Employees are provided with an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance for those eligible as per the policy. TI provides paid sickness, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan. Vacation (earn 3 weeks/year).

The deadline for applications is March 20 , 2025.

The Director, Family Services, works out of 282 Dupius, Ottawa.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.